Learn how Salesforce is using the spirit of Kaizen ("continuous improvement") to create a better working environment and build better products.
If you've implemented Salesforce Live Agent, or are about to, you have probably looked at all the declarative options from the Setup pages related to Live Agent. But what more can you do to help agents reduce clicks or to accomplish common goals such as ensuring a case is always created for the chat interaction? […]
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The Lightning Component framework makes it easy for developers to build rich user interface components. Lightning App Builder makes it easy for anybody (developers and non-developers) to build beautiful and interactive applications by assembling standard and custom components in a point-and-click environment and without writing code. In this article, I share two custom components that […]
My team of passionate and energetic engineers are the people who implemented developer.salesforce.com. We are dedicated to helping those who love to work and play with the Salesforce platform. These are admins, developers as well as end users of all our Salesforce products. They love the fun of trail blazing their way through our amazing learning platform. […]
Redgate, like many companies before us, has switched to Salesforce for our CRM system and experienced huge improvements as a result. It’s proved invaluable, allowing us to delete millions of lines of code and remove gigabytes of on-premises data that we previously had to manage and back up. In amongst all the benefits, however, there […]
WhatsApp is one of the most popular messaging apps, with one-third of world’s population is using Whatsapp on their smartphones. That is why I thought to implement a functionality by which user can share content on WhatsApp. I implemented this with Salesforce1 Lightning. I got this idea from Query Rain . In this demo I am […]
Introduction This article concludes the series, Learning Salesforce Integration, which details various integration options with Salesforce. It covers using Apex for building integrations, which becomes a necessity for not-so-straight-forward scenarios. Though the scenarios listed here are simple, the idea is to share code snippets that can be used to quickly build a working interface. So why take […]
Heroku Connect provides seamless data synchronization between Heroku Postgres databases and Salesforce organizations. Without writing a single line of integration code, you can sync hundreds of millions of Salesforce records in near real time using a simple point-and-click UI. Resiliency and data consistency are assured with robust automatic error recovery and easy to use Salesforce […]