Key observations from Gartner’s CRM Summit, held last week in Florida:

Developer productivity, with radical shortening of the time from idea to application deployment, is therefore becoming a more non-linear issue than ever. If a process takes a month, you’ll hit the target before it moves; if it takes a quarter, you may still have the team that you started with to do Release 2.0; if it takes a year, you may never get out of prototype mode. Elevate the priority of Getting [Stuff] Done.

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