awards pic The San Francisco Bay Area is the world’s epicenter of high tech innovation, and works tirelessly to match and surpass the high standards set by the industry. So we were thrilled when the Society for Technical Communication acknowledged our quality work at the 2013 Touchstone Awards by presenting our Analytics Video Library with a Merit award.

We created the Analytics Video Library to address common questions about our analytics features. Videos include:

  • Making Your Reports Run Faster: Boost the performance of your reports by removing unnecessary columns, setting the scope for relevant data, using efficient filters with operators, and scheduling reports or dashboards for later refresh.
  • Using Cross Filters in Salesforce Reports: Find just the records you need in a report. Cross filters let you fine-tune your results by including or excluding records from related objects, without having to write formulas or code.
  • Top 10 Videos — Tips for Scheduling Reports: Learn how to make your scheduled reports run with an active running user, get them sent during off-peak hours without impacting performance, and get them emailed to the right users.
  • Embedding Charts Everywhere: Add charts and graphs to your account, contact, and case pages so users can see important information quickly. is proud to be creating the innovative documentation and videos that help our customers succeed. So have a look at our award winning creations and let us know what you think! We’d love to hear from you @SalesforceDocs.

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