James Loghry has been developing and architecting solutions for EDL Consulting, and involving Salesforce for 5 years. He has experience with integrations, Sales and Service cloud solutions, Communities, Sites, and CloudCraze implementations. James is 201, 301, 401, and 501 certified. He is also both a Force.com and a Salesforce MVP. Reach him on twitter (@dancinllama), on the Salesforce Success Community, Developer Forums, or Salesforce.stackexchange.com.