Monthly Archives: October 2012

Cloudforce Atlanta for Developers

Cloudforce is arriving to Atlanta on November 1 at the Georgia World Congress Center  and we have something in store for all developer in Atlanta.  I encourage you to register today and take advantage of this free event that will cover the latest in technology from Start your day by attending the 10:00 a.m. Cloudforce […]

Create Animated Charts with Visualforce

Looking to use the new Visualforce Charting types now that its generally available? This article contains code walkthroughs, pictures, and links to other full examples on developerforce and GitHub. Check out these examples of all of the new chart types as well as a JavaScript remoting example for advanced rendering capabilities!

Startup Grind Chicago: (YAGNI || JFDI) && You

Startup Grind Chicago kicked off at 1871 last week. Startup Grind is active in more than 30 cities around the world, and after my initial meeting I'm a fan. You should find one and go. Tom Denison is the local leader here in Chicago and the special guest was Ross Kimbarovsky, part of the duo that brought crowdSPRING to the world. I found it interesting, and am happy to share some of what I learned. Canvas Webinar – October 31st

It seems like just the other day that we launched Canvas, the amazing new technology to allow any app, in any language to run within the Salesforce UI. Since this time, we have launched a pilot program and enabled every new Developer Edition org to take advantage of Canvas. Next week, on October 31st, we are hosting an introduction webinar to make it even easier to get started.

The New Service Cloud Workbook: Build Help Desks for Support Agents

Service Cloud Workbook

The Service Cloud Workbook shows you how to set up multiple channels and integrate them with a help desk so that agents can respond to customers from any channel. First you'll learn basic Service Cloud features. Then you'll explore more challenging features that require code, such as Open CTI, Custom Console Components, and the Service Cloud Console Integration Toolkit.

MVP Nominations being considered!

Hi all, you know we solicit nominations from time to time, and right now is a great time for you to send me your nomination for MVP. We tend to keep our secrets close to the chest here, but I thought a little transparency to our selection criteria would be enlightening for you all […]

Call Routing with the Twilio Library for Salesforce

Earlier today I presented a session at TwilioCon: 'Twilio and Salesforce: Building SMS and Voice into', covering two simple Twilio/ integrations: SMS lead generation and call routing. Since I blogged the SMS lead generation sample back in April, here is the call routing case.

Watch and Learn: New Videos for Winter ’13

Making Your Reports Run Faster

Check out these seven new videos, created specifically for the Salesforce Winter '13 release. Learn tips and tricks for working in Chatter, Visual Workflow, reporting, and more!

Ace! Salesforce ERD Data Models Discovered

Chatter REST API Data Model

Every once in a while you uncover a Salesforce documentation gem that makes you feel like you've aced Roger Federer at Wimbledon. Just happened!

Oct 19: Free Code Consultation Sign-ups for Cloudforce NY

Since the Code Consultations at Dreamforce ’12 were jam packed, I have decided to make the Code Consultations part of the Developer Zone at Cloudforce NY on October 19. The consultation will provide you help architecting or coding your application, as well as get technical help with building applications in the cloud. Reserve you private 1-on-1 code […]