Pushing the Limits with Streaming API in Spring ’14

The Streaming API is a great way to provide notifications to clients (such as mobile clients) about changes to your organization. Dan presents some of the new features introduced in Spring ’14 including new limits and improved performance for polling notifications. Continue reading

Salesforce’s Award-Winning Analytics, Cross Filters, Reports, and Charts Videos


The San Francisco Bay Area is the world’s epicenter of high tech innovation, and Salesforce.com works tirelessly to match and surpass the high standards set by the industry. So we were thrilled when the Society for Technical Communication acknowledged our quality work at the 2013 Touchstone Awards by presenting our Analytics Video Library with a Merit award.

We created the Analytics Video Library to address common questions about our analytics features. Videos include:

  • Making Your Reports Run Faster: Boost the performance of your reports by removing unnecessary columns, setting the scope for relevant data, using efficient filters with operators

Salesforce1 Developer Guide Now Available

With Salesforce1, if you’re a Salesforce developer, you’re now also a mobile developer. To help you on your journey of Salesforce1 development, check out the Salesforce1 App Developer Guide, now available online. Continue reading

Get Started with Salesforce Identity

Get Started with Salesforce Identity Features

Learn how Salesforce Identity features fit together to provide coordinated user authorization management and access to third party apps. Start using My Domain, connected apps, and the App Launcher together for a streamlined user experience. And, find out more about other features like Identity Connect for Active Directory user synchronization, custom login pages, two-factor authentication, mobile apps, and reporting. Continue reading

Stretch Your Apps with Flexible Salesforce API Limits – Now in Pilot

We’re working on making our Force.com Platform limits more flexible to support spikes in API requests. The pilot Flexible API Limits feature allows your organization to exceed its API request limit up to 50 percent above your normal limits within the
limit timeframe (typically 24 hours). Continue reading

Group Mentions in Chatter

Group Mentions

With Winter ‘14, we’re pleased to deliver a popular feature request for Chatter: group mentions! Just as you can mention users with the “@” symbol, you can now mention groups to bring a set of people into your thread. In this article, we discuss some of the subtleties of group mentions when privacy controls are in place. Continue reading

User Sharing: Control Who Sees Who in Your Organization

User Sharing offers more control over who can see and collaborate with each other among your internal and external users. With Winter ’14 all new organizations have User Sharing enabled. Learn more. Continue reading

Report with Cross Filters to Find Neglected Accounts and Up-Sell Opportunities

Report with Cross Filters

As you know, field filters help refine data using fields available in a report. But, sometimes you want to filter by what’s not there. For example, you might want to know which accounts are missing contacts. To get that kind of insight, you need to filter by child objects. Cross filters let you do that!

In the next couple of examples, we’ll see how cross filters help you quickly identify accounts that need attention and find profitable up-sell opportunities.

Neglected Accounts

As Account Manager for your region, you know that to maintain healthy relationships… Continue reading

Watch and Learn: New Videos for Summer ’13


The Doc team’s video makers put out an astonishing 13 new videos for Summer ’13!  Enjoy!

Forecast Accurately with Collaborative Forecasts
Find out how to maneuver around Collaborative Forecasts so that you can reach your sales goals.

Chatter in Apex
Learn how to create a custom user interface that displays two Chatter feeds side by side in Salesforce. In this demo, you’ll use Chatter in Apex to get the news feeds of the communities that are live in a Salesforce organization. You’ll also build a Visualforce component and a Visualforce page to display the feeds. Get the source… Continue reading