We’re working on making our Force.com Platform limits more flexible to support spikes in API requests. The pilot Flexible API Limits feature allows your organization to exceed its API request limit up to 50 percent above your normal limits within the limit timeframe (typically 24 hours).
Tag Archives: Integration
The latest computer-telephony integration (CTI) offering from Salesforce is Open CTI. It differs dramatically from previous Salesforce CTI offerings in that it doesn’t require users to install CTI adapter programs on their machines to use Salesforce with phone systems. That’s right—no more client applications are necessary to use the features of a CTI system with […]
New integrations patterns and best practices documentation helps you decide which integration technologies to use for your particular scenario.
The Service Cloud Workbook shows you how to set up multiple channels and integrate them with a help desk so that agents can respond to customers from any channel. First you'll learn basic Service Cloud features. Then you'll explore more challenging features that require code, such as Open CTI, Custom Console Components, and the Service Cloud Console Integration Toolkit.
If you’re thinking about implementing Salesforce (or even if you’re a relatively new implementation) one important thing to consider is the strength of our integration tools. It’s almost guaranteed that when you implement Salesforce, you’ll have some need to integrate it with other systems. This could be a requirement for data updates that happen behind […]
Get a head start on Winter ’08 with the latest Force.com Developer Guides: Visualforce Developer’s Guide – in HTML or PDF Apex Developer’s Guide – in HTML or PDF (formerly known as the Apex Code Language Reference) including an AppExchange package of code samples Force.com Web Services API Developer’s Guide Version 11.0 including the Winter […]
Ever read a piece of documentation and think "Wow, that was great!" or "That wasn’t exactly right. I wish they would fix that."? It can be pretty frustrating to use documentation that’s inaccurate and have no way to let anyone know. The salesforce.com Documentation team is right there with you. With this latest release of […]