From swallows to gray whales to Canadian geese, moving from one place to another is a way to take advantage of better conditions. Now you can add Salesforce workbooks to that list. The Salesforce doc team is in the process of moving our workbooks over to Trailhead to take advantage of the better experience it offers our customers.
Tag Archives: Workbooks
Learn how Salesforce Identity features fit together to provide coordinated user authorization management and access to third party apps. Start using My Domain, connected apps, and the App Launcher together for a streamlined user experience. And, find out more about other features like Identity Connect for Active Directory user synchronization, custom login pages, two-factor authentication, mobile apps, and reporting.
The Service Cloud Workbook shows you how to set up multiple channels and integrate them with a help desk so that agents can respond to customers from any channel. First you'll learn basic Service Cloud features. Then you'll explore more challenging features that require code, such as Open CTI, Custom Console Components, and the Service Cloud Console Integration Toolkit.
The Site.com Workbook shows you how to build a working sample website. As you work through the tutorials, you’ll learn some of the basic elements of the Site.com Studio design application. You’ll learn how to import assets, create templates, build pages, create forms for gathering user input, and create content blocks that link dynamically to data in your Salesforce organization.
It’s Dreamforce week! If you’re one of the many planning to spend some time in the Developer Zone, be sure to take advantage of the great workbooks we’ve printed up just for you. Our workbooks are designed to take you through a feature step-by-step in tutorial style. No prior experience with the feature is necessary. […]