Identity

Authenticate your users and manage access to your Salesforce org, sites, apps, and services. Connect to your preferred identity provider using leading standards like SAML, OAuth 2.0, and Open ID Connect.
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Identify Your Users and Manage Access 

Deliver identity and access management services directly from your Salesforce org.
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Who Is Salesforce Identity For? 

Salesforce identity services are for all users who interact with your Salesforce org, Experience Cloud sites, other apps, and other services.
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Salesforce Identity Licenses 

All identity services that are built into the Salesforce Platform are included with every paid license in the Enterprise, Unlimited, Performance, and Developer Editions.
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How to Roll Out Multi-Factor Authentication 

Multi-factor authentication (MFA) is one of the simplest, most effective ways you can safeguard user account access.
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Single Sign-On Use Cases 

When you want users to move seamlessly between Salesforce orgs and applications without logging in repeatedly, set up single sign-on (SSO).
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Connected App Use Cases 

There are four main use cases for which your org can implement connected apps. You can use a connected app to integrate external applications with the Salesforce API, such as a web-based app that pulls in order status data from your Salesforce org.
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OAuth Authorization Flows 

OAuth authorization flows grant a client application restricted access to protected resources on a resource server.
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Multi-Factor Authentication 

Multi-factor authentication (MFA) is a secure authentication method that requires users to prove their identity by supplying two or more pieces of evidence (or factors) when they log in.
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Single Sign-On 

Single sign-on (SSO) is an authentication method that enables users to access multiple applications with one login and one set of credentials.
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Single Logout 

With single logout (SLO), your users can log out from a single application and be automatically logged out from all connected apps.
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Custom Login Flows 

A login flow directs users through a login process before they access your Salesforce org or Experience Cloud site. You can use a login flow to control the business processes that your users follow when they log in to Salesforce.
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Login Access 

As a Salesforce admin, you can set up your org to allow admins or support users to log in to a Salesforce org as another user. For example, to help troubleshoot user issues, admins can log in to a Salesforce org as the user experiencing the problem. You can also configure your org to require users to grant login access to admins, support users, or publishers trying to log in as that user.
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Manage User Passwords 

Salesforce provides each user in your org with a unique username and password that the user must enter at each login. As an admin, you can configure several settings to ensure that your users’ passwords are strong and secure.
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Lightning Login for Password-Free Logins 

Say goodbye to the hassle of weak passwords, forgotten passwords, and locked-out accounts. With Lightning Login, you can give your users the enhanced speed, convenience, and security of password-free logins.
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Certificate-Based Authentication 

Say goodbye to the hassle of weak passwords, forgotten passwords, and locked-out accounts. With Lightning Login, you can give your users the enhanced speed, convenience, and security of password-free logins.
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Connected Apps 

A connected app is a framework that enables an external application to integrate with Salesforce using APIs and standard protocols, such as SAML, OAuth, and OpenID Connect.
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App Launcher 

The App Launcher is how users switch between apps. It displays tiles that link to a user’s available Salesforce, connected (third-party), and on-premises apps.
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Manage API Access 

Use API Access Control to manage access to your Salesforce APIs.
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Authorize Apps with OAuth 

OAuth is an open protocol that authorizes a client application to access data from a protected resource through the exchange of tokens.
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Manage Salesforce User Identities with SCIM 

You can provision and manage your Salesforce user identities across systems with the open standard System for Cross-Domain Identity Management (SCIM).
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Salesforce Customer 360 Identity 

Salesforce Customer 360 Identity is an Identity and Access Management (IAM) service that improves your engagement with your customers and partners.
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Monitor Access to Your Salesforce Orgs and Experience Cloud Sites 

Monitor access to your Salesforce orgs and Experience Cloud sites by reviewing and managing who’s logging in and how they're verified.
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Admin Guide to Multi-Factor Authentication 

As the security landscape evolves and threats that compromise user credentials grow more common, it’s important to implement strong security measures to protect your business and customers.
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Salesforce Resources

Salesforce Security 

Learn more about security on Salesforce.
All Docs

Documentation
Module

Identity Basics 

300 PointsSecure your org so users can log in once to access a variety of apps, orgs, and services.
Module

User Authentication 

1100 PointsSecure your org with multi-factor authentication, My Domain, and single sign-on.
Module

Identity Connect Basics 

400 PointsLeverage Microsoft Active Directory to manage your Salesforce users.
Module

Identity for Customers 

2200 PointsUse Salesforce Identity to engage your customers and attract new ones.
Module

Identity for Mobile-Centric Customers 

800 PointsCreate a login experience designed for mobile interaction.
Module

Connected App Basics 

400 PointsLearn how connected apps integrate external applications with Salesforce.
Project

Build a Connected App for API Integration 

300 PointsCreate and manage a connected app that gives users secure API access to your org.
All Trailhead Modules

Trailhead

Configure SAML Single Sign-On with Salesforce as the Identity Provider 

Journey to MFA: Launch Multi-Factor Authentication 

Lightning Login Overview 

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