Salesforce HelpIdentify Your Users and Manage Access
Deliver identity and access management services directly from your Salesforce org.
Identify Your Users and Manage Access
Salesforce HelpWho Is Salesforce Identity For?
Salesforce identity services are for all users who interact with your Salesforce org, Experience Cloud sites, other apps, and other services.
Who Is Salesforce Identity For?
Salesforce HelpSalesforce Identity Licenses
All identity services that are built into the Salesforce Platform are included with every paid license in the Enterprise, Unlimited, Performance, and Developer Editions.
Salesforce Identity Licenses
Salesforce HelpHow to Roll Out Multi-Factor Authentication
Multi-factor authentication (MFA) is one of the simplest, most effective ways you can safeguard user account access.
How to Roll Out Multi-Factor Authentication
Salesforce HelpSingle Sign-On Use Cases
When you want users to move seamlessly between Salesforce orgs and applications without logging in repeatedly, set up single sign-on (SSO).
Single Sign-On Use Cases
Salesforce HelpConnected App Use Cases
There are four main use cases for which your org can implement connected apps. You can use a connected app to integrate external applications with the Salesforce API, such as a web-based app that pulls in order status data from your Salesforce org.
Connected App Use Cases
Salesforce HelpOAuth Authorization Flows
OAuth authorization flows grant a client application restricted access to protected resources on a resource server.
OAuth Authorization Flows
Salesforce HelpMulti-Factor Authentication
Multi-factor authentication (MFA) is a secure authentication method that requires users to prove their identity by supplying two or more pieces of evidence (or factors) when they log in.
Multi-Factor Authentication
Salesforce HelpSingle Sign-On
Single sign-on (SSO) is an authentication method that enables users to access multiple applications with one login and one set of credentials.
Single Sign-On
Salesforce HelpSingle Logout
With single logout (SLO), your users can log out from a single application and be automatically logged out from all connected apps.
Single Logout
Salesforce HelpCustom Login Flows
A login flow directs users through a login process before they access your Salesforce org or Experience Cloud site. You can use a login flow to control the business processes that your users follow when they log in to Salesforce.
Custom Login Flows
Salesforce HelpLogin Access
As a Salesforce admin, you can set up your org to allow admins or support users to log in to a Salesforce org as another user. For example, to help troubleshoot user issues, admins can log in to a Salesforce org as the user experiencing the problem. You can also configure your org to require users to grant login access to admins, support users, or publishers trying to log in as that user.
Login Access
Salesforce HelpManage User Passwords
Salesforce provides each user in your org with a unique username and password that the user must enter at each login. As an admin, you can configure several settings to ensure that your users’ passwords are strong and secure.
Manage User Passwords
Salesforce HelpLightning Login for Password-Free Logins
Say goodbye to the hassle of weak passwords, forgotten passwords, and locked-out accounts. With Lightning Login, you can give your users the enhanced speed, convenience, and security of password-free logins.
Lightning Login for Password-Free Logins
Salesforce HelpCertificate-Based Authentication
Say goodbye to the hassle of weak passwords, forgotten passwords, and locked-out accounts. With Lightning Login, you can give your users the enhanced speed, convenience, and security of password-free logins.
Certificate-Based Authentication
Salesforce HelpConnected Apps
A connected app is a framework that enables an external application to integrate with Salesforce using APIs and standard protocols, such as SAML, OAuth, and OpenID Connect.
Connected Apps
Salesforce HelpApp Launcher
The App Launcher is how users switch between apps. It displays tiles that link to a user’s available Salesforce, connected (third-party), and on-premises apps.
App Launcher
Salesforce HelpManage API Access
Use API Access Control to manage access to your Salesforce APIs.
Manage API Access
Salesforce HelpAuthorize Apps with OAuth
OAuth is an open protocol that authorizes a client application to access data from a protected resource through the exchange of tokens.
Authorize Apps with OAuth
Salesforce HelpManage Salesforce User Identities with SCIM
You can provision and manage your Salesforce user identities across systems with the open standard System for Cross-Domain Identity Management (SCIM).
Manage Salesforce User Identities with SCIM
Salesforce HelpSalesforce Customer 360 Identity
Salesforce Customer 360 Identity is an Identity and Access Management (IAM) service that improves your engagement with your customers and partners.
Salesforce Customer 360 Identity
Salesforce HelpMonitor Access to Your Salesforce Orgs and Experience Cloud Sites
Monitor access to your Salesforce orgs and Experience Cloud sites by reviewing and managing who’s logging in and how they're verified.
Monitor Access to Your Salesforce Orgs and Experience Cloud Sites
Salesforce HelpAdmin Guide to Multi-Factor Authentication
As the security landscape evolves and threats that compromise user credentials grow more common, it’s important to implement strong security measures to protect your business and customers.
Admin Guide to Multi-Factor Authentication
Salesforce ResourcesSalesforce Security
Learn more about security on Salesforce.
Salesforce Security

ModuleIdentity Basics
300 PointsSecure your org so users can log in once to access a variety of apps, orgs, and services.
Identity Basics

ModuleUser Authentication
1100 PointsSecure your org with multi-factor authentication, My Domain, and single sign-on.
User Authentication

ModuleIdentity Connect Basics
400 PointsLeverage Microsoft Active Directory to manage your Salesforce users.
Identity Connect Basics

ModuleIdentity for Customers
2200 PointsUse Salesforce Identity to engage your customers and attract new ones.
Identity for Customers

ModuleIdentity for Mobile-Centric Customers
800 PointsCreate a login experience designed for mobile interaction.
Identity for Mobile-Centric Customers

ModuleConnected App Basics
400 PointsLearn how connected apps integrate external applications with Salesforce.
Connected App Basics

ProjectBuild a Connected App for API Integration
300 PointsCreate and manage a connected app that gives users secure API access to your org.