Salesforce Industries
Build and extend industry-specific Salesforce solutions with developer guides, technical references, and product guidance.
Communications
Build, configure, and automate communications solutions — from digital journeys to order management.
Salesforce Help
Communications Admin Guide
Get up to speed on configuring Communications capabilities.
Developer Guide
Communications Developer Guide
Learn about data models, fields, and other metadata.
Trail
Get to Know Agentforce Communications
Discover how Agentforce Communications accelerates digital transformation for your business.
Consumer Goods
Plan, execute, and optimize consumer goods operations — from retail execution to trade promotion management.
Salesforce Help
Consumer Goods Admin Guide
Empower sales managers to drive business growth and deliver on their brand promise to consumers.
Developer Guide
Consumer Goods Developer Guide
Create headless, composable experiences across any channel or device.
Salesforce Help
Consumer Goods End User Guide
Intelligent IDE with AI-powered suggestions and automations for Salesforce.
Developer Guide
Consumer Goods Real Time Reporting
Configure Real Time Reporting to export CSV files.
Developer Guide
Integration Service API
Use Integration Service API to run Consumer Goods Trade Promotion Management as a transactional system.
Education
Connect insights across recruitment and admissions, student experience, advancement, and marketing on an integrated platform for a unified view of every constituent.
Developer Guide
Education Developer Guide
Support the entire learner experience, including managing applications, scheduling, courses, facilities, and more.
Salesforce Help
Education Admin Guide
Connect insights across recruitment, admissions, and student success for a unified view of every learner’s journey.
Salesforce Help
Admissions Connect
Help educational admissions teams find, evaluate, and connect with applicants.
Salesforce Help
Education Data Architecture
Community-driven data architecture designed to help educational institutions use Salesforce.
Salesforce Help
Student Success Hub
Help educators provide holistic and equitable student support from anywhere.
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Agentforce Education Basics
Meet Agentforce Education and see how it supports the holistic learner journey.
Energy & Utilities
Navigate the new energy landscape with personalized service, unified customer data, and business agility.
Salesforce Help
Energy & Utilities Admin Guide
Configure Energy & Utilities Cloud to support customer service, sales, field operations, and self-service experiences.
Developer Guide
Energy & Utilities API
Integrate Energy and Utilities applications with external systems to realize end-to-end business processes.
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The Energy and Utilities Industries
Discover the energy market models, products, and processes that power your business.
Feedback Management
Improve customer experiences by capturing contextual feedback to deliver superior service.
Salesforce Help
Feedback Management Admin Guide
Configure Feedback Management to collect, manage, and act on customer feedback throughout the customer lifecycle.
Developer Guide
Feedback Management Developer Guide
Create engaging and personalized surveys using the Salesforce Feedback Management (SFM) API and developer resources.
Financial Services
Accelerate digital process innovation across the front, middle, and back office and put your customer at the center of everything. Build customer trust and increase employee productivity with Agentforce Financial Services.
Salesforce Help
Financial Services Admin Guide
Set up Agentforce Financial Services to deliver personalized customer experiences and streamlined financial operations.
Developer Guide
Financial Services Developer Guide
Learn about Financial Services’ data models, fields, and other metadata.
Trail
Connect with Customers Using Financial Services
Use Financial Service features to collaborate with your customers.
Health & Life Sciences
Unify clinical and operational data to improve patient engagement, streamline care coordination, optimize commercial operations, and support regulatory compliance like HIPAA across the entire healthcare ecosystem.
Salesforce Help
Life Sciences Admin Guide
Bring customer, clinical, and patient engagement together on a single, connected platform.
Salesforce Help
Health Admin Guide
Configure the data flows and user interfaces that make the Agentforce Health features available to your users.
Developer Guide
Health Developer Guide
Learn about data models, fields, and other metadata.
Developer Guide
Life Sciences Developer Guide
Extend and automate Life Sciences with developer tools built for clinical and medical organizations.
Developer Guide
Life Sciences Integrations API
Connect Life Sciences applications to external systems and streamline end-to-end business processes.
Developer Guide
Salesforce Healthcare API
Securely connect and exchange data with FHIR-based systems to quickly link EMR systems, research databases, and mobile or web apps.
Loyalty Management
Generate a single source of truth for members that enables personalization at scale and weaves loyalty throughout the customer experience.
Salesforce Help
Loyalty Management Admin Guide
Deliver innovative programs for customer recognition, reward, and retention.
Developer Guide
Loyalty Management Developer Guide
Learn about Loyalty Management data models, fields, and metadata for managing partners and members, tracking activity, and running promotions.
Trail
Manage Loyalty Processes
Optimize everyday processes in Loyalty Management.
Manufacturing
Capture a complete picture of net new opportunities alongside customer agreements, long-term projects, and an accurate demand forecast. Accelerate service automation by orchestrating end-to-end processes for customer support, complaints, and product issues across departments.
Salesforce Help
Manufacturing Admin Guide
Manage your entire book-of-business and customer service lifecycle, while increasing collaboration and transparency between sales, operations, and partners.
Developer Guide
Manufacturing Developer Guide
Learn about Manufacturing data models and developer tools for managing sales agreements, account forecasting, asset lifecycles, and warranty claims alongside external ERP integrations.
Salesforce Help
Manufacturing End User Guide
Understand the end-user experience for Manufacturing.
Net Zero
Carbon is just the beginning. Build a complete sustainability management solution with Net Zero.
Salesforce Help
Net Zero Admin Guide
Configure and manage Net Zero to gain critical insights into your environmental, social, and governance data.
Developer Guide
Net Zero Developer Guide
Learn about Net Zero data models and developer tools used to track and report Environmental, Social, and Governance (ESG) data. It enables developers to programmatically manage carbon accounting, scope 1-3 emissions, waste and water footprints, forecasting, and compliance disclosures.
Trail
Create a Sustainable Future
Learn how to make a positive impact and combat the effects of climate change.
Nonprofit
Automate to deliver powerful programs, productively. Grow revenue with data intelligence and insights. Know and expand your community with real-time data.
Salesforce Help
Nonprofit Admin Guide
Help your organization fund, deliver, and measure impact with one integrated platform.
Developer Guide
Nonprofit Developer Guide
Build integrated solutions that help your nonprofit organization connect with people who care about your cause.
Trail
Manage Your Mission with Salesforce for Nonprofits
Meet the Salesforce technology built for nonprofits.
Trail
Administer Nonprofit Success Pack (NPSP)
Learn the basics for implementing Nonprofit Success Pack.
Public Sector
Meet your mission with out-of-the-box applications designed for government service.
Salesforce Help
Public Sector Admin Guide
See how Public Sector supports agencies with licensing, permitting, inspections, emergency response, social and human services, grants management, and more.
Developer Guide
Public Sector Developer Guide
Use the Public Sector objects and fields to build on licensing and permitting, inspections and assessments, case and program management, benefit management, grantmaking, and more.
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Public Sector Basics
Simplify administrative processes for government agencies.
Salesforce Scheduler
Realize fast ROI by having the ability to adapt scheduling needs and accelerate growth as your business returns to work in the “new normal.”
Salesforce Help
Salesforce Scheduler Admin Guide
Simplify appointment scheduling, connecting customers with the right person, place, and time — in person, by phone, or by video.
Developer Guide
Salesforce Scheduler Developer Guide
Tools and developer resources you need to simplify appointment scheduling in Salesforce.
Trail
Appointment Booking with Salesforce Scheduler
Find out how you can set up and use Salesforce Scheduler for customer appointments
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