Automate processes for every app, experience, and portal with declarative tools.
Lightning Flow empowers companies to quickly build and deliver engaging service experiences across every channel and touchpoint.
Watch ten minutes of demos about new flow features in Spring '18.
Join Salesforce experts, Arnab Bose, VP of Product Management, and Wendy Lee, Senior Product Marketing Manager, as they discuss and demo the latest Lightning Flow features available now.
Check out how Service Cloud uses automated processes in the Summer '18 release for a smarter and more consistent customer experience.
Optimize your business processes by harnessing the power of Lightning Flow.
Trigger a field update when a related record is edited. No code required.
Build an automated workshop management system.
Make sure your users can easily access the flows you built.
Use flow to make a simple customer satisfaction survey.
Create a flow that calculates and updates an opportunity's discount.
Build a wizard so that managers can automatically reassign accounts based on rating.
In this TrailheaDX'18 session, learn how you can create powerful, versatile, and visually pleasing process-based apps with Lightning Flow and base and custom Lightning Components.
Learn how to coordinate multiple flows by using powerful platform events in this intermediate-level TrailheaDX'18 session.
Many of the tasks you assign, the emails you send, and other record updates are vital parts of your standard processes. Instead of doing this repetitive work manually, you can configure processes to do it automatically. Process Builder helps you automate your business processes and gives you a graphical representation as you build it.
Automate business processes by building applications, known as flows, that collect, update, edit, and create Salesforce information. Then make those flows available to the right users or systems.
Bookmark this page for quick access to information about flow elements, resources, events, and more.
Customize the look-and-feel and functionality of your flow’s screens by adding Lightning components to them. Or wrap a flow in a Lightning component to configure the flow at runtime, such as to control what happens when the flow finishes.
The Cloud Flow Designer comes with a lot of functionality, but sometimes your flow needs to do more than the default elements allow. In that case, call an Apex class from your flow by using one of two flow elements: Apex Plug-in and Call Apex.
This example demonstrates how to make sure that your office printers always have enough paper and ink by using two platform events, a process, and a flow.
In this post, we focus on a few (completely awesome) changes to flow: launching a flow from an object-specific action and adding custom Lightning Components to flow.
Exchange ideas with other Lightning Flow users.
Exchange ideas with other users of Salesforce automation features.
Embrace Process Builder and take your automation to the next level.
Learn how to build effective processes, including best practices around process design and deployment, and how to replace your traditional workflow rules quickly and efficiently.
Learn how to build a flow that lets you share records with users when they need them and remove that sharing when they don't. You'll walk away from this session understanding the basics of flow, including naming conventions limitations and considerations.
This blog post demonstrates how to publish and subscribe to platform events by using Process Builder.
Supercharge a service use case for retail banking with Lightning Flow.
See how the GAP optimized their contact center processes. They use Lightning Flow, Lightning components, and Communities to provide an intuitive, omni-channel-enabled interface for both agents and customers.
Watch a demo of a dispute resolution flow built by Republic Bank and Silverline.
Watch a demo of a customer onboarding flow built by Pfizer and IBM Bluewolf.
Watch a demo of an account onboarding flow for health services built by Integra Health and Appirio.
See how Farmers Insurance optimized their First Notice of Loss business processes using Lightning Flow.