Get Started with Agentic Enterprise Solutions

Your feedback is important to us. The use cases that we select for the Agentic Enterprise Solution Center are designed to provide solutions and workflows to help your organization become an Agentic Enterprise. Can't find what you're looking for? If you’re missing your specific use case, share your feedback at the bottom of this page, and we’ll address your request.

The Agentic Enterprise is how organizations operate when humans and AI agents work together, sharing tasks, context, and decisions across the same connected systems.

Powered by trusted, unified data, processes run proactively and interactions take place in real time, with Slack positioned as a central hub where humans and AI agents collaborate.

With Data 360, your data foundation securely powers the system of work, connected apps, and processes across your organization, informing your agents with relevant data. Slack, your collaboration layer, is where employee agents take direction and perform actions—from pipeline qualification to IT service management—all without leaving the app.

The outcome is an enterprise that can operate at greater speed and consistency than traditional human-only workflows. Agents handle scale and routine complexity continuously, while humans focus on judgment, exceptions, and relationships.

The Agentic Enterprise Solution Center is a centralized hub where you can explore end-to-end guides, follow workflows, and access resources. It demonstrates how to build and run agentic enterprise solutions powered by your organization's data.

Embrace the deeply unified platform and reimagine Salesforce apps and features as a cohesive product built on the foundations of Agentforce, Data 360, and relevant platform functionality.

This center offers various content options for use cases and solutions organizations like yours use. It includes comprehensive guides, links to Trailhead modules, videos, blogs, and other resources to help you build your own Agentic Enterprise.

To get started, select any use case tile from the Agentic Enterprise Solutions home page.