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Case Comment Capability

If a feed element has this capability, it has a case comment on the case feed.
Property Name Type Description Filter Group and Version Available Version
actorType String Specifies the type of user who made the comment.
  • Customer—if a Chatter customer made the comment
  • CustomerService—if a service representative made the comment
Small, 32.0 32.0
createdBy User Detail or User Summary Information about the user who created the comment. Small, 32.0 32.0
createdDate Date ISO8601 date string, for example, 2011-02-25T18:24:31.000Z. Small, 32.0 32.0
eventType String Specifies an event type for a comment in the case feed.
  • NewInternal—A case comment that has newly been marked Internal Only.
  • NewPublished—A newly published case comment.
  • NewPublishedByCustomer—A case comment by a customer that was newly published.
  • PublishExisting—An existing case comment that was re-published.
  • PublishExistingByCustomer—An existing case comment by a customer that was re-published.
  • UnpublishExistingByCustomer—An existing case comment by a customer that was unpublished.
  • UnpublishExsiting—An existing case comment that was unpublished.

    Unfortunately, this typo is in the code, not the documentation. Use this spelling in your code.

    Note

Small, 32.0 32.0
id String 18-character ID of case comment. Small, 32.0 32.0
published Boolean Specifies whether the comment has been published. Small, 32.0 32.0
text String Text of the case comment. Small, 32.0 32.0