Chatter REST API Developer Guide
jNewer Version Available
Scheduled Recommendation Input
- Root XML tag
- <scheduledRecommendation>
- JSON example for creating a new scheduled recommendation
-
1{ 2 "rank" : "2", 3 "recommendationDefinitionId" : "0RDD00000004CEhOAM"} - JSON example for updating an existing scheduled recommendation
-
1{ "rank" : "2"} - Properties
-
Name Type Description Required or Optional Available Version channel String Specifies a way to tie recommendations together, for example, to display recommendations in specific places in the UI or to show recommendations based on time of day or geographic locations. Values are: - CustomChannel1—Custom recommendation channel. Not used by default. Work with your community manager to define custom channels. For example, community managers can use Community Builder to determine where recommendations appear.
- CustomChannel2—Custom recommendation channel. Not used by default. Work with your community manager to define custom channels.
- CustomChannel3—Custom recommendation channel. Not used by default. Work with your community manager to define custom channels.
- CustomChannel4—Custom recommendation channel. Not used by default. Work with your community manager to define custom channels.
- CustomChannel5—Custom recommendation channel. Not used by default. Work with your community manager to define custom channels.
- DefaultChannel—Default recommendation channel. Recommendations appear by default on the Customer Service (Napili) community home and question detail pages and in the feed in communities in the Salesforce1 mobile browser app. They also appear anywhere community managers add recommendations using Community Builder in communities using the Summer ’15 or later version of the Customer Service (Napili) template.
Optional for creating a scheduled recommendation If not specified, defaults to DefaultChannel.
Don’t use when updating a scheduled recommendation
36.0 enabled Boolean Indicates whether scheduling is enabled. If true, the recommendation is enabled and appears in communities. If false, recommendations in feeds in the Salesforce1 mobile browser app aren’t removed, but no new recommendations appear. In communities using the Summer ’15 or later version of the Customer Service (Napili) template, disabled recommendations no longer appear. Optional 34.0 rank Integer Relative rank of the scheduled recommendation indicated by ascending whole numbers starting with 1. Setting the rank is comparable to an insertion into an ordered list. The scheduled recommendation is inserted into the position specified by the rank. The rank of all the scheduled recommendations after it is pushed down. See Ranking scheduled recommendations example.
If the specified rank is larger than the size of the list, the scheduled recommendation is put at the end of the list. The rank of the scheduled recommendation is the size of the list, instead of the one specified.
If a rank is not specified, the scheduled recommendation is put at the end of the list.
Optional 33.0 recommendationAudienceId String ID of the audience for this scheduled recommendation. When updating a scheduled recommendation, specify ALL to remove the association between a recommendation audience and a scheduled recommendation.
Optional 35.0 recommendationDefinitionId String ID of the recommendation definition that this scheduled recommendation schedules. Required for creating a scheduled recommendation. You can’t specify a recommendationDefinitionId when updating an existing scheduled recommendation.
33.0
- Ranking scheduled recommendations example
-
If you have these scheduled recommendations:
Scheduled Recommendations Rank ScheduledRecommendationA 1 ScheduledRecommendationB 2 ScheduledRecommendationC 3 And you include this information in the Scheduled Recommendation Input:
Scheduled Recommendation Rank ScheduledRecommendationD 2 The result is:
Scheduled Recommendation Rank ScheduledRecommendationA 1 ScheduledRecommendationD 2 ScheduledRecommendationB 3 ScheduledRecommendationC 4