Recommendation Audience Resources

Community managers (users with the Create and Set Up Communities or Manage Communities permission) can access, create, and delete audiences, definitions, and schedules for community recommendations. Users with the Modify All Data permission can also access, create, and delete recommendation audiences, recommendation definitions, and scheduled recommendations.

These recommendations appear by default on the Customer Service (Napili) template. Specifically, on the community home and question detail pages and in the feed in communities in the Salesforce mobile web. They also appear anywhere community managers add recommendations using Community Builder in communities using the Summer ’15 or later version of the Customer Service (Napili) template.

Available resources: