| channel |
String |
Where the message body was created. Values are:
- Email
- Event
- Generic
- Internal
- Knowledge
- Live Agent
- Messaging
- Phone
- Portal
- Social
- Task
|
Optional |
50.0 |
| launchSource |
String |
How the user started the quick text. Values are:
- Floater
- Keyboard shortcut
- Macro
- Toolbar
|
Optional |
50.0 |
| quickTextContext |
String |
Context of the quick text. Values
are:
|
Optional |
50.0 |
| quickTextId |
String |
ID of the quick text. |
Required |
50.0 |
| quickTextMessage |
String |
Content of the original text template before quick text is merged into
it. |
Optional |
50.0 |
| whatId |
String |
ID of a nonhuman object, such as an account or case. |
Required |
50.0 |
| whoId |
String |
ID of a human object, such as a lead or contact. |
Required |
50.0 |