Connect REST API Developer Guide
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Salesforce Scheduler Resources
Get service territories and create service appointments
using Salesforce Scheduler resources.
Available resources:
| Resource | Description |
|---|---|
| /connect/scheduling/available-territory-slots | Get consolidated availability of each service resource within specified territories. |
| /connect/scheduling/engagement-channel-types | Retrieve a list of the engagement channel types from your Salesforce org. |
| /connect/scheduling/group-appointments | Get a list of group appointments along with the remaining attendee limit. |
| /connect/scheduling/service-appointments | Create and update service appointment records, assign resources, and generate leads, including group appointments with multiple participants. |
| /connect/scheduling/service-territories | Get service territories for a workTypeId or workTypeGroupId. Filter and sort the service territories using the radius, latitude, longitude, sortBy, and sortOrder properties. |
| /connect/scheduling/waitlists | Get waitlist details with the list of participants. A waitlist is a queue that includes participants without a scheduled appointment. |
| /connect/scheduling/waitlist-checkin | Check in or register a participant to a waitlist who arrives at the service territory for a drop-in appointment. |