Newer Version Available

This content describes an older version of this product. View Latest

ReturnOrder

Represents the return or repair of inventory or products in Field Service, or the return of order products in Order Management. This object is available in API version 42.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see ReturnOrder in the Field Service Developer Guide, Manufacturing Cloud Developer Guide, and Object Reference for the Salesforce Platform.

Fields

Field Name Field Label Type Digits Length Precision Scale
AccountId Account ID reference 18
CaseId Case ID reference 18
ContactId Contact ID reference 18
CreatedById Created By ID reference 18
CreatedDate Created Date datetime
CurrencyIsoCode Currency ISO Code picklist 3
Description Description textarea 32000
DestinationLocationId Destination Location ID reference 18
ExpectedArrivalDate Expected Arrival Date datetime
ExpirationDate Expiration Date datetime
GrandTotalAmount Total with Tax currency 18 2
Id Return Order ID id 18
IsDeleted Deleted boolean
LastModifiedById Last Modified By ID reference 18
LastModifiedDate Last Modified Date datetime
LastReferencedDate Last Referenced Date datetime
LastViewedDate Last Viewed Date datetime
LifeCycleType Life Cycle Type picklist 255
OrderId Order ID reference 18
OwnerId Owner ID reference 18
ProductRequestId Product Request ID reference 18
ProductServiceCampaignId Product Service Campaign ID reference 18
RefundInstructionsHint Refund Instructions Hint textarea 131072
ReturnOrderNumber Return Order Number string 255
ReturnedById Returned By ID reference 18
ShipFromAddress Ship From Address address
ShipFromCity City string 40
ShipFromCountry Country string 80
ShipFromGeocodeAccuracy Geocode Accuracy picklist 40
ShipFromLatitude Latitude double 18 15
ShipFromLongitude Longitude double 18 15
ShipFromPostalCode Zip/Postal Code string 20
ShipFromState State/Province string 80
ShipFromStreet Address textarea 255
ShipmentType Shipment Type picklist 40
SourceLocationId Source Location ID reference 18
Status Status picklist 40
StatusCategory Status Category picklist 255
SystemModstamp System Modstamp datetime
TaxLocaleType Tax Locale Type picklist 255
TotalAmount Pretax Total currency 18 2
TotalDeliveryAdjustAmount Shipping Adjustments currency 18 2
TotalDeliveryAdjustAmtWithTax Shipping Adjustments with Tax currency 18 2
TotalDeliveryAdjustTaxAmount Shipping Adjustments Tax currency 18 2
TotalDeliveryAmount Shipping Subtotal currency 18 2
TotalDeliveryAmtWithTax Shipping Subtotal with Tax currency 18 2
TotalDeliveryTaxAmount Shipping Subtotal Tax currency 18 2
TotalFeeAdjustAmount Fee Adjustments currency 18 2
TotalFeeAdjustAmtWithTax Fee Adjustments with Tax currency 18 2
TotalFeeAdjustTaxAmount Fee Adjustments Tax currency 18 2
TotalFeeAmount Fee Subtotal currency 18 2
TotalFeeAmtWithTax Fee Subtotal with Tax currency 18 2
TotalFeeTaxAmount Fee Subtotal Tax currency 18 2
TotalProductAdjustAmount Product Adjustments currency 18 2
TotalProductAdjustAmtWithTax Product Adjustments with Tax currency 18 2
TotalProductAdjustTaxAmount Product Adjustments Tax currency 18 2
TotalProductAmount Product Subtotal currency 18 2
TotalProductAmtWithTax Product Subtotal with Tax currency 18 2
TotalProductTaxAmount Product Subtotal Tax currency 18 2
TotalTaxAmount Tax currency 18 2