Apply Case Classification Recommendations

Recommends values for fields on a given case record. Requires an active Einstein Case Classification model.

These actions are available in API version 55.0 and later.

Supported REST HTTP Methods

URI
Get a case SObject with recommended values for fields:
/services/data/vXX.X/actions/standard/applyCaseClassificationRecommendations
Formats
JSON, XML
HTTP Methods
GET, HEAD, POST
Authentication
Authorization: Bearer token

Inputs

Input Details
caseId
Type
ID
Description
Required. The ID of a case.

Outputs

Input Details
caseSObject
Type
SObject
Description
A case SObject with recommendations applied.