Salesforce Console Integration Toolkit for Salesforce Classic

The Salesforce Console Integration Toolkit is a browser-based JavaScript API that provides you with programmatic access to the console in Salesforce Classic. The Salesforce Console Integration Toolkit uses browsers as clients to display pages as tabs in the console. For example, the toolkit lets you integrate third-party systems with the console, opening up an external application in the same window, in a tab.
Available in: Salesforce Classic (not available in all orgs)
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions

This guide explains how to use the Salesforce Console Integration Toolkit in JavaScript to embed API calls and processes. The toolkit is available for use with third-party domains, such as www.yourdomain.com; however, the examples in this guide are in Visualforce. The functionality it describes is available to your organization if you have:
  • Enterprise, Unlimited, Performance, or Developer Edition with the Service Cloud
  • Salesforce console

The Salesforce Console Integration Toolkit supports any browser that the Salesforce console supports.

To enable the toolkit for third-party domains, add the domains to the allowlist of the Salesforce console.

Note