Salesforce Console Developer Guide
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onCallBegin()
Registers a function that is called when a call begins (comes
in). This method is for computer-telephony integration (CTI);
it’s only available in API version 24.0 or later.
Syntax
sforce.console.cti.onCallBegin( eventHandler:Function )Arguments
| Name | Type | Description |
|---|---|---|
| eventHandler | function | JavaScript method called when a call begins. |
Sample Code–Visualforce
<apex:page>
<apex:includeScript value="/support/console/64.0/integration.js"/>
<script type="text/javascript">
var callback = function (result) {
alert('Call ' + result.id + 'Just came in!');
};
//Note that we are using the CTI submodule here
sforce.console.cti.onCallBegin(callback);
</script>
</apex:page>Response
This method is asynchronous, so it returns its response in an object in a callback method. The response object contains the following field:
| Name | Type | Description |
|---|---|---|
| id | string | The call object ID of the call which has begun. |