Tooling API
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WorkSkillRouting
Represents a setup object that stores a set of
WorkSkillRoutingAttribute objects used to route a work item to an agent who has the skills
necessary to take the work. Available in API version 46.0 and later.
Supported SOAP Calls
create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()
Supported REST HTTP Methods
DELETE, GET, PATCH, POST
Fields
| Field | Details |
|---|---|
| DeveloperName |
|
| FullName |
|
| IsActive |
|
| Language |
|
| MasterLabel |
|
| Metadata |
|
| RelatedEntity |
|