activityId |
String |
ID of task logged. |
Optional |
49.0 |
callType |
String |
Type of call. Values are:
|
Required |
49.0 |
consented |
Boolean |
Specifies whether the caller for inbound calls or the
recipient for outbound calls consented to recording (true) or not (false). |
Optional |
49.0 |
endDateTime |
String |
Call end time. |
Required |
49.0 |
externalId |
String |
External ID of call. |
Required |
49.0 |
fromPhoneNumber |
String |
Phone number that initiated the
call. |
Required |
49.0 |
mediaProviderId |
String |
ID of media provider. |
Required |
49.0 |
numberChannels |
Integer |
Number of audio channels in call
recording. |
Optional |
49.0 |
recordId |
String |
Salesforce account, case, contact, or lead
ID. |
Optional |
49.0 |
recordingDuration |
Integer |
Duration of call recording in
seconds. |
Required |
49.0 |
recordingFormat |
String |
Recording format. Values
are:
|
Required |
49.0 |
sourceType |
String |
Specifies whether a call is related to a sales or
service use case. Values are:
Values are case-sensitive. If no value is
provided, it is set to “Sales” by default.
|
Optional |
51.0 |
startDateTime |
String |
Call start time. |
Required |
49.0 |
toPhoneNumber |
String |
Phone number that received the call. |
Required |
49.0 |
userChannel |
Integer |
Audio channel number for user's side of call
recording. Value is 0 or 1, where 0 means left channel for dual channel
recording. |
Optional |
49.0 |
userEmail |
String |
Salesforce user email address of the person who
initiated or received the call. |
Required if userId isn’t
specified |
49.0 |
userId |
String |
Salesforce user ID of the person who initiated or
received the call. |
Required if userEmail isn’t
specified |
49.0 |
vendorType |
String |
Specifies the call vendor. Values are:
- AmazonConnect
- Custom
- DialPad
- RingCentral
- Twilio
- TwilioTrial
If the vendor isn’t specified or is unknown, the default value is Custom. |
Optional |
57.0 |