Surveys Responses Using Invitation ID (POST, PATCH)
Initialize the process of submitting survey responses and return the
details of the first page of the survey by making a POST request. Submit the survey responses
using the PATCH request. You can create a survey to collect data from customers,
employees, or other people whose feedback you need. The survey responses are stored in the
SurveyResponse object and the responses to individual questions in the SurveyQuestionResponse
object.
Special Access Rules
The Feedback Management - Starter and Feedback Management - Growth licenses are required to use this resource.
- Resource
-
/connect/surveys/surveyId/invitation/surveyInvitationId/survey-response
- Example
-
https://yourInstance.salesforce.com/services/data/56.0/connect/surveys/0Kdx00000000H46CAE/invitation/0Kixx0000004EsOCAU/survey-response
- Available version
- 56.0
- HTTP methods
- POST, PATCH
- Request body for POST
-
- JSON example
-
{ "languageCode": "", "relatedRecordIds": [ "500xx000000bo3dAAA" ], "recipientEngagementContext": { "test_key1": "test_value1", "test_key2": "test_value1" } }
- Properties
-
Name Type Description Required or Optional Available Version invitationSettings Survey Invitation Settings Input Invitation settings of the survey. Required 56.0 languageCode String Code of the language in which the survey is created. Optional 56.0 recipientEngagementContext Map<String, String> Engagement context settings for a recipient of the survey. Optional 56.0 relatedRecordIds String[] IDs of the records that are related to the survey. Optional 56.0 shouldLoadPartiallyCmplSurvey Boolean Indicates whether to load partially completed surveys when a partially completed survey is selected (true), or to start a new survey (false). The default value is false. Optional 63.0 staticMergeFields Map<String, String> Map of static merge field values. Optional 56.0
- Response body for POST
- Survey Description Output
- Request body for PATCH
-
- JSON example
-
Here’s an example for multiple questions.
{ "invitationId": "0Kixx0000004DbMCAU", "languageCode": "en", "flowInterviewState": "ewqJgw", "navigationAction" : "Next", "surveyPageResponses": { "name" : "p_ff794819_c0f0_4e0d_b357_29ca1694cfc4", "questionResponses": [ { "name": "q_d217f330_05a6_4e2b_859b_1f1ef210bf84", "questionType": "NPS", "responseValue": 5 }, { "name": "q_ab781617_3665_4a41_b4ff_f236d73ecb30", "questionType": "FreeText", "responseValue": "Free Text Question Response" }, { "name": "q_b1cdfe4c_9c7d_4c2f_ad9d_1915d301d780", "questionType": "ShortText", "responseValue": "Short Text Question Response" }, { "name": "q_f84a6a3c_683c_4ed5_864e_5b486baed308", "questionType": "Boolean", "responses": [ { "name": "choice1" } ] }, { "name": "q_113419b1_5d29_4bb9_8b10_e3fe324ae040", "questionType": "MultiChoice", "responses": [ { "name": "c_9775c2e5_9086_44a8_a5c9_89fdc886c99a" }, { "name": "c_0f1f63cc_608a_4560_9d29_72b203f195f2" } ] }, { "name": "q_1d8690a9_ae95_4e7c_86be_b8057205facc", "questionType": "RadioButton", "responses": [ { "name": "c_4867edc8_e9a6_4e86_9fea_b80758e90caf" } ] }, { "name": "q_8946f212_25ff_43a8_a507_d267637eee1f", "questionType": "Rating", "responses": [ { "name": "c_f51c509a_9643_4a05_89f1_42464de618a6" } ] } ] } }
-
Here’s an example for a single question.
{ "invitationId": "0Kixx0000004EdsCAE", "languageCode": "en", "navigationAction" : "Next", "surveyPageResponses": { "questionResponses": [ { "name": "q_3e501184_bb93_4a9c_a66b_6f2d81c92316", "questionType": "FreeText", "responseValue": "Answer for text question" } ] }, "flowInterviewState": "eg" }
- Properties
-
Name Type Description Required or Optional Available Version flowInterviewState String State of the flow interview. Required 56.0 invitationId String ID of the survey invitation. Required 56.0 languageCode String Code of the language that the survey is created in. Optional 56.0 navigationAction String Available navigation actions on the survey page. Possible values are:- Back—Navigate to the previous survey page.
- Next—Navigate to the next survey page.
Required 57.0 surveyPageResponses Survey Page Response Input Responses to the survey questions on a page. Required 56.0
- Response body for PATCH
- Survey Response Output