Connect REST API Developer Guide
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Social Engagement Setup Configuration
- Resource
-
/connect/social-engagement/setup/config - Available version
- 45.0
- HTTP methods
- GET, PATCH
- Request parameters for GET
-
Parameter Name Type Description Required or Optional Available Version callbackUrl String Landing page after you authenticate with Social Studio. Optional 45.0 - Request body for PATCH
-
- Root XML tag
- <SocialCustomerServiceConfig>
- JSON example
-
{ "socialPublishingApprovalEnabled" : true, "inboundParentPostEnabled" : true, "runAsUserId" : "005xxxxxxxxxxxxxxx", "inboundApexHandlerId" : "01pxxxxxxxxxxxxxxx", "callbackUrl" : "https://after.scsLogin.landingPage.example" } - Properties
-
Name Type Description Required or Optional Available Version callbackUrl String Callback URL used to generate tenant setup URL. Optional 44.0 inboundApexHandlerId String ID of the inbound Apex handler that is responsible for inserting any records as a result of inbound social data. Default value is null and uses the default inbound Apex handler provided by Social Customer Service. Optional 44.0 inboundParentPostEnabled Boolean Indicates whether the parent post of an inbound post should also be sent to your org. The parent post represents the social post that this post is replying to. Default value is false. Optional 44.0 inboundProcessingConcurrencyEnabled Boolean Indicates whether your org allows concurrent processing of inbound social posts written by different people (true) or not (false). Social posts written by the same person are processed one at a time instead of simultaneously. Default value is false. Optional 53.0 providerSettings Social Customer Service Provider Settings Input[] List of Social Customer Service settings related to the behavior of specific social networks. Optional 45.0 runAsUserId String ID of the user that is executing your inbound Apex handler. Default value is the ID of the context user. Optional 44.0 socialPublishingApprovalEnabled Boolean Indicates whether some agents require approval to publish on social networks. Default value is false. Optional 44.0
- Response body for GET and PATCH
- Social Customer Service Configuration