Field Service Developer Guide

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Field Service Developer Guide
Get Ready to Develop with Field Service
API End-of-Life Policy
Field Service Data Objects
Field Service Core Data Model
Field Service Inventory Management Data Model
Field Service Preventive Maintenance Data Model
Field Service Product Service Campaign Data Model
Field Service Warranty Management Data Model
Field Service Pricing Data Model
Field Service Object References
Field Service Standard and Custom Objects
Address
ApptBundleAggrDurDnscale
ApptBundleAggrPolicy
ApptBundleConfig
ApptBundlePolicy
ApptBundlePolicySvcTerr
ApptBundlePropagatePolicy
ApptBundleRestrictPolicy
ApptBundleSortPolicy
AppExtension
Asset
AssetAccountParticipant
AssetAttribute
AssetContactParticipant
AssetDowntimePeriod
AssetRelationship
AssetWarranty
AssignedResource
AssociatedLocation
AttributeDefinition
AttributePicklist
AttributePicklistValue
ContractLineItem
ContractLineOutcome
ContractLineOutcomeData
DigitalSignature
Entitlement
EntityMilestone
Expense
ExpenseReport
ExpenseReportEntry
FieldServiceMobileSettings
FldSvcObjChg
FldSvcObjChgDtl
FSL__Time_Dependency__c
GeolocationBasedAction
LinkedArticle
Location
MaintenanceAsset
MaintenancePlan
MaintenanceWorkRule
MobileSettingsAssignment
OperatingHours
OperatingHoursHoliday
Pricebook2
Product2
ProductConsumed
ProductConsumedState
ProductItem
ProductItemTransaction
ProductRequest
ProductRequestLineItem
ProductRequired
ProductServiceCampaign
ProductServiceCampaignItem
ProductServiceCampaignItemStatus
ProductServiceCampaignStatus
ProductTransfer
ProductWarrantyTerm
RecordsetFilterCriteria
RecordsetFilterCriteriaRule
RecordsetFltrCritMonitor
ResourceAbsence
ResourcePreference
ReturnOrder
ReturnOrderLineItem
SerializedProduct
SerializedProductTransaction
ServiceAppointment
ServiceAppointmentStatus
ServiceContract
ServiceCrew
ServiceCrewMember
ServiceReport
ServiceReportLayout
ServiceResource
ServiceResourceCapacity
ServiceResourceSkill
ServiceTerritory
ServiceTerritoryLocation
ServiceTerritoryMember
Shift
ShiftPattern
ShiftPatternEntry
ShiftTemplate
Shipment
Skill
SkillRequirement
TimeSheet
TimeSheetEntry
TimeSlot
TravelMode
WarrantyTerm
WorkCapacityAvailability
WorkCapacityLimit
WorkCapacityUsage
WorkOrder
WorkOrderLineItem
WorkOrderLineItemStatus
WorkPlan
WorkPlanSelectionRule
WorkPlanTemplate
WorkPlanTemplateEntry
WorkOrderStatus
WorkStep
WorkStepStatus
WorkStepTemplate
WorkType
WorkTypeGroup
WorkTypeGroupMember
Field Service Custom Fields on Standard Objects
Supplementary Field Service Objects
Field Service REST API
Field Service Metadata API
Field Service Tooling API
Field Service Apex Namespace
Field Service Custom Triggers
Field Service Code Examples
Field Service Mobile App
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ProductItem

Represents the stock of a particular product at a particular location in field service, such as all bolts stored in your main warehouse.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Special Access Rules

Field Service must be enabled.

Fields

Field Name Details
LastReferencedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The date when the product item was last modified. Its label in the user interface is Last Modified Date.
LastViewedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The date when the product item was last viewed.
LocationId
Type
reference
Properties
Create, Filter, Group, Sort
Description
Location associated with the product item. This usually indicates where the product item is stored.
This is a relationship field.
Relationship Name
Location
Relationship Type
Lookup
Refers To
Location
OwnerId
Type
reference
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
The product item’s owner.
This is a polymorphic relationship field.
Relationship Name
Owner
Relationship Type
Lookup
Refers To
Group, User
Product2Id
Type
reference
Properties
Create, Filter, Group, Sort
Description
Product associated with the product item, which represents the type of product in your inventory.
This is a relationship field.
Relationship Name
Product2
Relationship Type
Lookup
Refers To
Product2
ProductItemNumber
Type
string
Properties
Autonumber, Defaulted on create, Filter, idLookup, Sort
Description
(Read Only) Auto-generated number identifying the product item.
ProductName
Type
string
Properties
Filter, Group, Nillable, Sort
Description
A name for the product item. Try to select a name that indicates what is being stored where; for example, Batteries in Warehouse A.
QuantityOnHand
Type
double
Properties
Create, Filter, Sort, Update
Description
The quantity at the location. If you want to add a serial number, this value must be 1.
QuantityUnitOfMeasure
Type
picklist
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Units of the product item; for example, kilograms or liters. Quantity Unit of Measure picklist values are inherited from the Quantity Unit of Measure field on products.
SerialNumber
Type
string
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
A unique number for identification purposes. If you want to enter a serial number, the Quantity on Hand must be 1.

Usage

Each product item is associated with a product and a location in Salesforce. If a product is stored at multiple locations, the product will be tracked in a different product item for each location.

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

ProductItemChangeEvent (API version 48.0)
Change events are available for the object.
ProductItemFeed
Feed tracking is available for the object.
ProductItemHistory
History is available for tracked fields of the object.
ProductItemOwnerSharingRule
Sharing rules are available for the object.
ProductItemShare
Sharing is available for the object.