Financial Services Cloud Developer Guide

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Financial Services Cloud Developer Guide
Financial Services Cloud Standard Objects
Financial Services Cloud Custom Objects
Financial Services Cloud Associated Objects
Apex Reference
Financial Services Cloud Business APIs
REST Reference
Resources
Request Bodies
Address Input
Asset Input
Borrower Address Input
Borrower Declaration Input
Borrower Employment Input
Borrower Income Input
Borrower Input
Case Info Wrapper
Case Participant Info Wrapper
Complaint Info Wrapper
Complaint Management Request Input
Document Info Attributes Wrapper
Ethoca Alert Callback Input
Ethoca Event
Ethoca Links
Extended Fields Input
Filter Criteria
Financial Goal Create Input
Financial Goal Funding Input
Financial Goal Input
Financial Goal List Create Input
Financial Goal Party Input
Financial Goal Patch Input
Financial Goal Query Input
Financial Input
Generic Object Wrapper
Liability Input
Mapper Input Representation
Mortgage Input
Property Input
Title Holder Input
Response Bodies
Financial Services Cloud Metadata API
Financial Services Cloud Standard Invocable Actions
Financial Services Cloud Tooling API Objects
Financial Services Cloud Custom Metadata Types
Financial Services Cloud Custom Triggers and Validation Rules
Data Processing Engine and Monitor Workflow Services
API End-of-Life Policy
PDF

Case Info Wrapper

Input representation of a case related to the complaint.
Properties
Name Type Description Required or Optional Available Version
accountId String ID of the account associated with the complainant. Optional 58.0
additionalInfo Map<String, Generic Object Wrapper> Additional information about the case. Optional 58.0
description String Description of the case. Optional 58.0
origin String Origin of the case. Possible values are:
  • Email
  • Phone
  • Web
 Optional 58.0
reason String Reason for creating the case. Possible values are:
  • Breakdown
  • Equipment Complexity
  • Equipment Design
  • Feedback
  • Installation
  • Other
  • Performance
 Optional 58.0
status String Status of the case. Possible values are:
  • Escalated
  • In Progress
  • New
  • On Hold
  • Response Received
  • Submitted
  • Waiting for Customer
  • Working
 Optional 58.0
subject String Subject of the case. Optional 58.0