Industries Common Resources Developer Guide

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Industries Common Resources
AI Accelerator and Scoring Framework
Action Launcher
Actionable List Members
Actionable Segmentation
Business Rules Engine
Collections and Recovery
Context Service
Criteria-Based Search and Filter
Data Processing Engine, Batch Management, and Monitor Workflow Services
Digital Lending
Discovery Framework
Decision Explainer
Einstein Relationship Insights
Einstein Standard Invocable Actions
Engagement
Group Membership and Households
Identity Verification
Intelligent Document Reader
Intelligent Form Reader
Interest Tagging
Omnistudio Business APIs
Outcome Management Developer Guide
Outreach List
Process Compliance Navigator
Record Alerts
Record Rollup Definitions
Scheduled Reminders
Sentiment Insights
Sentiment Insights Standard Objects
AISentimentResult
Service Process Studio
Timeline
Virtual Calls
Associated Objects
IndustriesSettings
Industries Object Access by Community License
Access Industries Features Deployed Using Managed Packages
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AISentimentResult

Represents the outcome of the sentiment analysis performed on a text field of a Salesforce object by a third-party service provider. This object is available in API version 55.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field Details
LastReferencedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The date when the AI Sentiment Result was last referenced.
LastViewedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The date when the AI Sentiment Result was last viewed.
MixedConfidenceScore
Type
double
Properties
Filter, Nillable, Sort
Description
The mixed confidence score from the result of the sentiment analysis.
Name
Type
string
Properties
Create, Filter, Group, idLookup, Sort, Update
Description
The name of the AI Sentiment Result record.
NegativeConfidenceScore
Type
double
Properties
Filter, Nillable, Sort
Description
The negative confidence score from the result of the sentiment analysis.
NeutralConfidenceScore
Type
double
Properties
Filter, Nillable, Sort
Description
The neutral confidence score from the result of the sentiment analysis.
OverallSentimentScore
Type
double
Properties
Filter, Nillable, Sort
Description
The overall score of the sentiment analysis.
OverallSentimentType
Type
picklist
Properties
Filter, Group, Nillable, Restricted picklist, Sort
Description
The result of the sentiment analysis.
Possible values are:
  • Mixed
  • Negative
  • Neutral
  • Positive
OwnerId
Type
reference
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
The owner ID of the AI Sentiment Result record.
This field is a polymorphic relationship field.
Relationship Name
Owner
Relationship Type
Lookup
Refers To
Group, User
PositiveConfidenceScore
Type
double
Properties
Filter, Nillable, Sort
Description
The positive confidence score from the result of the sentiment analysis.
Response
Type
textarea
Properties
Nillable
Description
The score of the sentiment analysis stored in JSON format.
ServiceType
Type
picklist
Properties
Create, Filter, Group, Restricted picklist, Sort
Description
The third-party service name that performs the sentiment analysis.
Possible values are:
  • AWS_Comprehend_DetectSentiment
SourceObjectId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort
Description
The standard or custom object containing the text field that’s processed for sentiment analysis.
This field is a polymorphic relationship field.
Relationship Name
SourceObject
Relationship Type
Lookup
SourceObjectType
Type
picklist
Properties
Filter, Group, Nillable, Restricted picklist, Sort
Description
The name of the standard or custom object with the record containing the text field that’s processed for sentiment analysis.
Possible values are:
  • SurveyQuestionResponse
SourceTextField
Type
picklist
Properties
Create, Filter, Group, Restricted picklist, Sort
Description
The name of the text field that’s processed for sentiment analysis.
Possible values are:
  • SurveyQuestionResponse.ChoiceValue
  • SurveyQuestionResponse.ResponseValue
SourceTextLanguage
Type
picklist
Properties
Create, Filter, Group, Restricted picklist, Sort
Description
The language of the text that’s processed for sentiment analysis.
Status
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update
Description
The status of the sentiment analysis.
Possible values are:
  • Completed
  • Draft
  • Failed
  • Rejected
  • Submitted
The default value is Draft.

Associated Object

This object has the following associated object. If the API version isn’t specified, it’s available in the same API versions as this object. Otherwise, it’s available in the specified API version and later.

AISentimentResultShare
Sharing is available for the object.