Build a Self-service Quote and Policy Creation Functionality for Community Portal Users
This user journey applies when a user, such as a policyholder or partner, logs into a
customer community portal to select a product, view its price, and configure its attributes. The
user then creates a quote, and proceeds to issue a policy.
Assumption
It’s assumed that the user logs into the community portal, selects a product to generate a quote, and then gets the policy issued.
Use these steps to build the user journey.
-
Generate Priced Context—Make a POST request on the Insurance
Product Rating Connect API with the required inputs to generate the price
adjusted context.
This request returns the context ID in the response.
-
Create Quote—Use the context ID to create a quote either
by:
- Making a POST request on the Insurance Quote Connect API, or
- Using the Create Insurance Quote invocable action.
This request returns a quote ID in the response. -
Get Quote Context—Use the quote ID to retrieve the quote
details either by:
- Making a GET request on the Insurance Quote Details Connect API, or
- Using the Get Insurance Quote Details invocable action.
This request returns the context ID in the response that contains the context of the quote. -
Issue Policy—Use the retrieved quote context to create a
policy record either by:
- Making a POST request on the Issue Insurance Policy Connect API, or
- Using the Issue Insurance Policy invocable action.