Represents a data category that classifies an article. This object is
available in API version 39.0 and later.
By default, the prefix for this object name is Knowledge and that is the value shown in this reference. However, this prefix
can be modified by changing the Object Name for the Knowledge__kav
object in Object Manager.
Supported Calls
create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve()
Special Access Rules
Lightning Knowledge must be enabled in your org.
Fields
DataCategoryGroupName
|
- Type
- datacategorygroupreference
- Properties
- Create
- Description
- Unique name of the data category group
which has categories associated with the article.
|
DataCategoryName
|
- Type
- datacategorygroupreference
- Properties
- Create
- Description
- Unique name of the data category associated
with the article.
|
ParentId
|
- Type
- reference
- Properties
- Create, Filter, Group, Sort
- Description
- ID of the article associated with the data category
selection.
|
Usage
Every article in Salesforce Knowledge can be categorized. A data category selection
represents a category that has been selected to classify an article. You can use this object
to query and manage article categorization in your organization. Client applications can
create a categorization for an article with a Draft status. They can also delete and query
article categorizations.
When using this object to classify an article, you can't select both a category (for
example USA) and one of its descendants (California) or ascendant categories (North
America). In this case, only the first category is selected.