Loyalty Management Developer Guide

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Loyalty Management Standard Objects
Loyalty Management Fields on Standard Objects
Coupon Objects in Loyalty Management
Loyalty Management Associated Objects
Apex Reference
Loyalty Management Business APIs
REST Reference
Resources
Corporate Member Enrollments
Individual Member Enrollments
Member Benefits
Member Profile
Member Engagement Trail
Member Vouchers
Redeem Voucher
Transaction History
Transaction Ledger Summary
Transaction Journals Execution
Transaction Journals Simulation
Loyalty Program Process
Cancel a Voucher
Credit Points to Members
Debit Points from Members
Enroll for Promotions
Get Member Promotions
Issue a Voucher
Unenroll a Member
Opt Out from a Promotion
Update Member Details
Update Member Tier
Gamification
Promotion
Request Bodies
Response Bodies
Loyalty Management Connect API Interchangeable Request Fields
Loyalty Management Standard Invocable Actions
Loyalty Management Custom Invocable Actions
Loyalty Management Metadata API Types
Loyalty Management Tooling API Objects
Loyalty Management Mobile SDK
Gamification Mobile SDK
Data Processing Engine, Batch Management, and Monitor Workflow Services
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Update Member Tier

Upgrade or downgrade tier for a loyalty member.

Example URL

https://yourInstance.salesforce.com/services/data/v63.0/connect/loyalty/programs/DemoProgram/program-processes/update Tier

The request and response parameters vary depending on the input and output parameters configured for the TierProcessing process type in a Salesforce org.

Sample JSON Requests

Some of the API request fields contain field names that are interchangeable. For information on the list of interchangeable field names, see Loyalty Management Connect API Interchangeable Request Fields.

Note

Here's an example with a member ID:

{
   "processParameters":[
      {
         "MemberId":"0lMRM0000004GBs2AM",
         "NewTier":"Gold",
         "ReasonForChange":"update tier"
      }
   ]
}

Here's an example with a membership number:

{
   "processParameters":[
      {
         "MembershipNumber":"M2_Chloe_Sun",
         "NewTier":"Gold",
         "ReasonForChange":"update tier"
      }
   ]
}

Sample JSON Response

{
   "message":null,
   "outputParameters":{
      "results":[
         {
            "CurrentTier":"Gold",
            "TierExpirationDate":"2023-10-31",
            "PreviousTier":"Silver",
            "EffectiveDate":"2023-09-07"
         }
      ]
   },
   "simulationDetails":{
      
   },
   "status":true
}