Loyalty Management Developer Guide

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Loyalty Management Standard Objects
Loyalty Management Data Model
Benefit
BenefitParameterValue
BenefitType
GameDefinition
GameParticipant
GameParticipantReward
GameReward
JournalReason
JournalSubType
JournalType
LoyaltyAggrPointExprLedger
LoyaltyLedger
LoyaltyLedgerTraceability
LoyaltyMemberCurrency
LoyaltyMembershipLifecycle
LoyaltyMemberTier
LoyaltyPartnerProduct
LoyaltyPgmCurrencySubtype
LoyaltyPgmEngmtAttribute
LoyaltyPgmEngmtAttrProm
LoyaltyPgmGroupMbrRlnsp
LoyaltyPgmMbrAttributeVal
LoyaltyPgmMbrPromEligView
LoyaltyPgmPartnerCurrency
LoyaltyPgmPartnerPromotion
LoyaltyPgmPtnrLdgrSummary
LoyaltyPgmPtnrPrepaidPack
LoyaltyProgram
LoyaltyProgramBadge
LoyaltyProgramCurrency
LoyaltyProgramCurrencyTier
LoyaltyProgramMbrPromotion
LoyaltyProgramMember
LoyaltyProgramMemberBadge
LoyaltyProgramMemberCase
LoyaltyProgramMemberMerge
LoyaltyProgramPartner
LoyaltyProgramPartnerLedger
LoyaltyProgramProcess
LoyaltyProgramWidget
LoyaltyTier
LoyaltyTierBenefit
LoyaltyTierGroup
MemberBenefit
NetworkReferencedObject
Promotion
PromotionActionableList
PromotionChannel
PromotionLimit
PromotionLimitUsage
PromotionLoyaltyPtnrProdt
PromotionMarketSegment
PromotionPartyUsage
PromotionPartyUsageDetail
PromotionProduct
PromotionProductCategory
PromotionRuleTemplate
PromotionStage
PromotionStageEmailTemplate
TransactionJournal
Voucher
VoucherDefinition
Loyalty Management Fields on Standard Objects
Coupon Objects in Loyalty Management
Loyalty Management Associated Objects
Apex Reference
Loyalty Management Business APIs
Loyalty Management Standard Invocable Actions
Loyalty Management Custom Invocable Actions
Loyalty Management Metadata API Types
Loyalty Management Tooling API Objects
Loyalty Management Mobile SDK
Gamification Mobile SDK
Data Processing Engine, Batch Management, and Monitor Workflow Services
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LoyaltyProgramMemberCase

Represents a junction between a loyalty program member and a case. This object is available in API version 52.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field Details
CaseId
Type
reference
Properties
Create, Filter, Group, Sort, Update
Description
Required. The Case record associated with the loyalty program member case.
This is a relationship field. This field is unique within your organization.
Relationship Name
Case
Relationship Type
Lookup
Refers To
Case
LastReferencedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The most recent date on which a user referenced this record.
LastViewedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The most recent date on which a user viewed this record.
LoyaltyProgramMemberId
Type
reference
Properties
Create, Filter, Group, Sort, Update
Description
Required. The loyalty program member associated with the loyalty program member case.
This is a relationship field.
Relationship Name
LoyaltyProgramMember
Relationship Type
Lookup
Refers To
LoyaltyProgramMember
Name
Type
string
Properties
Autonumber, Defaulted on create, Filter, idLookup, Sort
Description
The name of the loyalty program member case.
OwnerId
Type
reference
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
The owner of the loyalty program member case.
This is a polymorphic relationship field.
Relationship Name
Owner
Relationship Type
Lookup
Refers To
Group, User

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

LoyaltyProgramMemberCaseChangeEvent (API Version 62.0)
Change events are available for the object.
LoyaltyProgramMemberCaseHistory
History is available for tracked fields of the object.
LoyaltyProgramMemberCaseOwnerSharingRule
Sharing rules are available for the object.
LoyaltyProgramMemberCaseShare
Sharing is available for the object.