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Media Cloud Developer Guide
Advertising Sales Management Data Model
Key Components for Subscriber Lifecycle Management
Omnistudio Data Mapper for Subscriber Lifecycle Management
CSRBaseItemFormat
DRExtractfirstPromoItem
DRExtractPromo
DRFetchAssetInfo
DRFetchOrderItem
DRFetchPaymentMethod
DRFetchPromoItem
DRGetchStripePublicKey
DRgetOrderInfo
DRLoadPaymentMethod
DROrderFetch
DRPreparePayload
DRsaveStripeCustomer
DRTransformFromStripe
DRUpdatePaymentMethod
DRVerifyOrderAcount
FetchAccountMasterDetails
FetchAPIFromVPLMetadata
GetAccountAssets
VPL360csr-DRFetchStripeCustId
VPL360UpdateAccountData
VPL360_UpdateUserData
VPL360-DRFetchStripeCustId
VPL-CreateInteractionTopic
VPL-CSRCaseDetailsMedia
VPL-CSRGetOrderStatusfromAcc2
VPL-GetCartContextKey
VPL-GetStoryAccountId
VPL-UpdateBasketUrlOnCartObject
vpls360Csr-FetchAccountFromInteraction
vpls360Csr-FormatProductList
vpls360csr-GetCustomerDetails
vpls360csr-GetCustomerDetailsByContextId
vpls360csr-TransformPersonalDetails
vpls360csr-UpdateAccountName
vpls360csr-UpdateBillingAddress
vpls360Csr-UpdateEmail
vpls360csr-UpdatePhone
Integration Procedures for Subscriber Lifecycle Management
Lightning Web Components for Subscriber Lifecycle Management
Omniscripts for Subscriber Lifecycle Management
Media Cloud Standard Objects
Media Cloud Invocable Actions
PDF

vpls360Csr-FetchAccountFromInteraction

This Omnistudio Data Mapper is used in the agent console to fetch the account ID from the customer interaction.

Sample Input

{
    "ContextId": "a1S4W000006A1ZyUAK"
}

Parameter

Required/Optional

ContextId

Required

Sample Output

{
  "AccountId": "0014W00002BvqD1QAJ"
}

Called By

  • Workflow: Agent console; Subscription Page, tab

    • Omniscript: vpls360csr_BuyAddonsV3_English

      • Integration Procedure: vpls360Csr_FetchAssets

  • Workflow: Agent console Change Base Package

    • Omniscript: vpls360csrChangeBasePackage

      • Integration Procedure: VPL360_CSRBasePackageChange

  • Workflow: Agent Console Payment

    • Omniscript: vpls360csr_BuyAddonsV3_English

    • Omniscript: vpls360csr_ChangeBasePackage_English

      • Integration Procedure: VPL360CSR_CreateSetupIntentCSR

      • Integration Procedure: VPL360CSR_getPaymentMethodsCSR

      • Integration Procedure:

        VPL360CSR_CreatePaymentIntentBillingCSR

  • Workflow: Agent console, Billing

    • Integration Procedure: VPL360CSR_VIP_DetachcardFromCustomerCSR

  • Workflow: Agent console, Subscription page

    • Integration Procedure: vpls360Csr_AssetFetchForCustomer