AppointmentAssignmentPolicy

Stores information about resource assignment rules. This object is available in API version 52.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), query(), retrieve(), update(), upsert()

Fields

Field Details
FullName
Type
string
Properties
Create, Filter, Group, Sort, Update
Description
The API name of the AppointmentAssignmentPolicy object.

Only users with View DeveloperName OR View Setup and Configuration permission can view, group, sort, and filter this field.

Note

Language
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
The language of the appointment assignment policy.
Possible values are:
  • Possible values are:
  • da (Danish)
  • de (German)
  • en_US (English)
  • es (Spanish)
  • es_MX (Spanish - Mexican)
  • fi (Finnish)
  • fr (French)
  • it (Italian)
  • ja (Japanese)
  • ko (Korean)
  • nl_NL (Dutch)
  • no (Norwegian)
  • pt_BR (Portuguese - Brazilian)
  • ru (Russian)
  • sv (Swedish)
  • th (Thai)
  • zh_CN (Chinese - Simplified)
  • zh_TW (Chinese - Traditional)
MasterLabel
Type
string
Properties
Create, Filter, Group, Sort, Update
Description
The label for the appointment assignment policy.
PolicyApplicableDuration
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update
Description
The frequency at which the utilization of service resources is calculated. This field is available in API version 53.0 and later.
Possible values are:
  • Parameter-Based
  • Monthly
  • Weekly
The default value is Parameter-Based.
PolicyType
Type
picklist
Properties
Create, Filter, Group, Restricted picklist, Sort, Update
Description
The type of appointment assignment policy.
Possible values are:
  • loadBalancing
UtilizationFactor
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update
Description
Specifies the count type for the resource utilization. This field is available in API version 53.0 and later.
Possible values are:
  • NumberOfAppointments
  • TotalAppointmentDuration
The default value is TotalAppointmentDuration.