Object Reference for the Salesforce Platform
No Results
Search Tips:
- Please consider misspellings
- Try different search keywords
CaseArticle
Supported Calls
create(), delete(), describeSObjects(), query(), retrieve()
Special Access Rules
Access to this object is controlled by the parent Case and KnowledgeArticle. However, when querying, access is only controlled by the parent Case.
Customer Portal users can't access this object.
Fields
Usage
This object represents the association of a knowledge article with a Case. An article is associated with a case when it’s relevant to a specific issue, when it helps an agent solve the case, or when the agent sends the article to a customer.
You can use this object to include case-article associations in Apex and Visualforce.
You can't update this object via the API. If you attempt to create a record that matches an existing record, the create request simply returns the existing record.