CaseHistory2

Represents historical information about owner and status changes that have been made to the associated Case. This object is available in API version 59.0 and later.

Supported Calls

describeSObjects(), query(), retrieve()

Special Access Rules

This object is always read-only.

Fields

Field Details
CaseId
Type
reference
Properties
Filter, Group, Sort
Description
The ID of the Case associated with this record.
This is a relationship field.
Relationship Name
Case
Relationship Type
Lookup
Refers To
Case
IsDeleted
Type
boolean
Properties
Defaulted on create, Filter
Description
Indicates whether the object has been moved to the Recycle Bin (true) or not (false). Label is Deleted.
OwnerId
Type
reference
Properties
Filter, Group, Sort
Description
The ID of the contact who owns the case.
This field is a polymorphic relationship field.
Relationship Name
Owner
Relationship Type
Lookup
Refers To
Group, User
PreviousUpdate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The date and time when the case was last updated.
Status
Type
string
Properties
Filter, Group, Nillable, Sort
Description
The status of the case, such as New, Closed, or Escalated.

Usage

CaseHistory2 entries are intended for case history reports.

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

CaseHistory2ChangeEvent
Change events are available for the object in API version 60.0 or later.