CaseOwnerSharingRule

Represents the rules for sharing a case with users other than the owner.

To enable access to this object for your org, contact Salesforce customer support. However, we recommend that you instead use Metadata API to programmatically update owner sharing rules because it triggers automatic sharing rule recalculation. The SharingRules Metadata API type is enabled for all orgs.

Note

Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), update(), upsert()

Special Access Rules

Customer Portal users can’t access this object.

Fields

Field Details
CaseAccessLevel
Type
picklist
Properties
Create, Filter, Group, Restricted picklist, Sort, Update
Description
A value that represents the type of sharing being allowed. The possible values are:
  • Read
  • Edit
Description
Type
textarea
Properties
Create, Filter, Nillable, Sort, Update
Description
A description of the sharing rule. Maximum size is 1000 characters. This field is available in API version 29.0 and later.
DeveloperName
Type
string
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
The unique name of the object in the API. This name can contain only underscores and alphanumeric characters, and must be unique in your org. It must begin with a letter, not include spaces, not end with an underscore, and not contain two consecutive underscores. In managed packages, this field prevents naming conflicts on package installations. With this field, a developer can change the object’s name in a managed package and the changes are reflected in a subscriber’s organization. Corresponds to Rule Name in the user interface.

This field is available in API version 24.0 and later.

When creating large sets of data, always specify a unique DeveloperName for each record. If no DeveloperName is specified, performance may slow while Salesforce generates one for each record.

Note

GroupId
Type
reference
Properties
Create, Filter, Group, Sort
Description
The ID representing the source group. Cases owned by users in the source group trigger the rule to give access.
Name
Type
string
Properties
Create, Filter, Group, Sort, Update
Description
Label of the sharing rule as it appears in the user interface. Limited to 80 characters. Corresponds to Label on the user interface.
UserOrGroupId
Type
reference
Properties
Create, Filter, Group, Sort
Description
The ID representing the target user or group. Target users or groups are given access.

Usage

Use this object to manage the sharing rules for cases. General sharing and territory management-related sharing use this object.