Object Reference for the Salesforce Platform
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CaseShare
You can only create, edit, and delete sharing entries for standard objects whose RowCause field is set to Manual. Sharing entries for standard objects with different RowCause values are created as a result of your Salesforce org’s sharing configuration and are read-only. For some sharing mechanisms, such as sharing sets, sharing entries aren’t stored at all.
While Salesforce currently maintains read-only sharing entries for multiple sharing mechanisms, it’s possible that we’ll stop storing certain share records to improve performance. As a best practice, don’t create customizations that rely on the availability of these sharing entries. Any changes to sharing behavior will be communicated before they occur.
Note
Supported Calls
describeSObjects(), create(), delete(), query(), retrieve(), update(), upsert()
Special Access Rules
As of Summer ’20 and later, only users with access to the Case object can access this object.
Fields
The properties available for some fields depend on the default organization-wide sharing settings. The properties listed are true for the default settings of such fields.
Field | Details |
---|---|
CaseAccessLevel |
|
CaseId |
|
IsDeleted |
|
RowCause |
|
UserOrGroupId |
|
Usage
This object allows you to determine which users and groups can view and edit Case records owned by other users. If you attempt to create a record that matches an existing record, request updates any modified fields and returns the existing record.
After faster account sharing recalculation is enabled for your org, we no longer store implicit share records between accounts and their child case records. Sharing entries that have a value of ImplicitChild in the RowCause field aren’t returned when you query this object. Instead, the system dynamically determines whether users can access child case records when they try to access them. This change speeds up ownership and sharing recalculation for accounts.
For more information, see the Faster Account Sharing Recalculation knowledge article.
Note