ChangeRequestRelatedIssue

Represents a junction object that relates a ChangeRequest to an Incident or Problem due to a service failure. This object is available in API version 53.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

Fields

Field Details
ChangeRequestId
Type
reference
Properties
Create, Filter, Group, Sort
Description
The ChangeRequest ID that's linked to the Problem or Incident.
Relationship Name
ChangeRequest
Relationship Type
Lookup
Refers To
ChangeRequest
Name
Type
string
Properties
Autonumber, Defaulted on create, Filter, idLookup, Sort
Description
A description of the change request as it relates to the problem or incident.
RelatedEntityType
Type
picklist
Properties
Filter, Group, Restricted picklist, Sort
Description
The name of the related object type.
Possible values are:
  • Incident
  • Problem
RelatedIssueId
Type
reference
Properties
Create, Filter, Group, Sort
Description
A polymorphic relationship field that represents the related Problem or Incident.
Relationship Name
RelatedIssue
Relationship Type
Lookup
Refers To
Incident, Problem
RelationshipType
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Shows how the ChangeRequest and Incident or Problem records relate to each other.
Possible values are:
  • Caused By
  • Fixed By
The default value is 'Caused By'.

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

ChangeRequestRelatedIssueChangeEvent
Change events are available for the object.
ChangeRequestRelatedIssueFeed
Feed tracking is available for the object.
ChangeRequestRelatedIssueHistory
History is available for tracked fields of the object.