|
ActionForNoRecordFound
|
- Type
- picklist
- Properties
- Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist,
Sort, Update
- Description
- Action to take when no matching records are found.
- Possible values are:
-
CreateNewRecordAndLink—Create Record and Link
(Recommended)
-
PromptAgent—Prompt
Agent
|
|
ActionForSingleRecordFound
|
- Type
- picklist
- Properties
- Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist,
Sort, Update
- Description
- Action to take when one matching record is found.
- Possible values are:
-
AutoLink—Auto-Link Record
(Recommended)
-
PromptAgent—Prompt
Agent
|
|
ChannelType
|
- Type
- picklist
- Properties
- Create, Filter, Group, Restricted picklist, Sort
- Description
- The type of channel used for this rule.
- Possible values are:
- FacebookMessenger
- Phone
- Text
- WeChat
- WhatsApp
|
|
Description
|
- Type
- textarea
- Properties
- Create, Nillable, Update
- Description
- The description for this linking rule.
|
|
DeveloperName
|
- Type
- string
- Properties
- Create, Filter, Group, Sort, Update
- Description
- The unique name of the object in the API. This name can contain only
underscores and alphanumeric characters, and must be unique in your org. It
must begin with a letter, not include spaces, not end with an underscore, and
not contain two consecutive underscores. In managed packages, this field
prevents naming conflicts on package installations. With this field, a
developer can change the object’s name in a managed package and the changes
are reflected in a subscriber’s organization.
When creating large sets of
data, always specify a unique DeveloperName for each
record. If no DeveloperName is specified, performance
may slow while Salesforce generates one for each record. Only users with View DeveloperName OR View Setup and Configuration permission can view, group, sort, and filter this field.
|
|
IsLinkedRecordOpenedAsSubTab
|
- Type
- boolean
- Properties
- Create, Defaulted on create, Filter, Group, Sort, Update
- Description
- Indicates whether to open the linked record as a subtab when the link is
established.
|
|
IsRuleActive
|
- Type
- boolean
- Properties
- Create, Defaulted on create, Filter, Group, Sort, Update
- Description
- Indicates whether the rule is active.
|
|
Language
|
- Type
- picklist
- Properties
- Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist,
Sort, Update
- Description
- The language for this linking rule.
- Possible values are:
-
ar—Arabic
-
bg—Bulgarian
-
cs—Czech
-
da—Danish
-
de—German
-
el—Greek
-
en_GB—English (UK)
-
en_US—English
-
es—Spanish
-
es_MX—Spanish (Mexico)
-
fi—Finnish
-
fr—French
-
hr—Croatian
-
hu—Hungarian
-
in—Indonesian
-
it—Italian
-
iw—Hebrew
-
ja—Japanese
-
ko—Korean
-
nl_NL—Dutch
-
no—Norwegian
-
pl—Polish
-
pt_BR—Portuguese
(Brazil)
-
pt_PT—Portuguese
(European)
-
ro—Romanian
-
ru—Russian
-
sk—Slovak
-
sl—Slovene
-
sv—Swedish
-
th—Thai
-
tr—Turkish
-
uk—Ukrainian
-
vi—Vietnamese
-
zh_CN—Chinese
(Simplified)
-
zh_TW—Chinese
(Traditional)
|
|
MasterLabel
|
- Type
- string
- Properties
- Create, Filter, Group, Sort, Update
- Description
- The unique label name for this rule.
|
|
ObjectToLink
|
- Type
- picklist
- Properties
- Create, Filter, Group, Restricted picklist, Sort
- Description
- The type of object to link to the channel interaction.
- Possible values are:
|
|
RuleName
|
- Type
- string
- Properties
- Create, Filter, Group, Sort, Update
- Description
- Name of the rule as it appears in the UI. Maximum length is 80
characters.
|
j