| AssigneeId |
- Type
- reference
- Properties
- Filter, Group, Sort, Update
- Description
- The ID of the user, group, or queue assigned to the
orchestration work item.
- This field is a polymorphic relationship field.
- Relationship Name
- Assignee
- Relationship Type
- Lookup
- Refers To
- Group (Type = Regular), Group (Type = Queue), User
|
| Description |
- Type
- string
- Properties
- Filter, Group, Nillable, Sort
- Description
- The description of the orchestration work item.
|
| ElapsedTimeSinceAsgntInSec |
- Type
- long
- Properties
- Filter, Group, Nillable, Sort
- Description
- When status is Assigned, the number of seconds that have
passed since the work item was last assigned. When
status is Completed, this value is null. This field is
available in API version 63.0 and later.
|
| ElapsedTimeSinceCreationInSec |
- Type
- long
- Properties
- Filter, Group, Nillable, Sort
- Description
- When status is Assigned, the number of seconds that have
passed since the work item was created. When status is
Completed, this value is null. This field is available
in API version 63.0 and later.
|
| Label |
- Type
- string
- Properties
- Filter, Group, Nillable, Sort
- Description
- The label of the orchestration work item.
|
| LastReferencedDate |
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The most recent time a user viewed a record related to
the orchestration work item. This field is available in
API version 55.0 and later.
|
| LastViewedDate |
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The most recent time a user viewed the orchestration
work item. This field is available in API version 55.0
and later.
|
| Name |
- Type
- string
- Properties
- Autonumber, Defaulted on create, Filter, idLookup,
Sort
- Description
- The API name of the orchestration work item.
|
| OwnerId |
- Type
- reference
- Properties
- Filter, Group, Sort, Update
- Description
-
- When the assignee is an internal user: the ID of
the internal user
- When the assignee is a credentialed Experience
Cloud site visitor: the ID of the credentialed
Experience Cloud site visitor
- When the assignee is a group or queue: the ID of
the automated process user
This field is available in API version 56.0 and
later.
- Relationship Name
- Owner
- Relationship Type
- Lookup
- Refers To
- User
|
| RelatedRecordId |
- Type
- reference
- Properties
- Filter, Group, Nillable, Sort
- Description
- The ID of the context record, such as an account, case,
or expense, that the orchestration work item is related
to. An assigned user completes the associated
orchestration work item on the page for this
record.
- This field is a polymorphic relationship field.
- Relationship Name
- RelatedRecord
- Relationship Type
- Lookup
- Refers To
- All objects except AccountContactRelation,
AccountTeamMember, ActiveScratchOrg, ActivityMetric,
ActivityMetricRollup,CampaignMember,
CartCheckoutSession, CartDeliveryGroup,
CartDeliveryGroupMethod,
ChatterActivity,CollaborationGroupMember,
ContentDesignKit, ContentDesignKitVersion,
ConversationBroadcastEntry,ConversationReason,
ConversationReasonExcerpt, ConversationReasonGroup,
CustomPersonDataTemplate,ElectronicMediaGroup,
EngagementScore, Event, FeedItem,
FlowOrchestrationWorkItem,
FtestDelPlatform1,FtestDelPlatform2,
FtestFormulaFieldRefSql,HighScaleSample,
HighScaleSampleItem, LegalEntity, LocationWaitlist,
LocationWaitlistedParty,LocWaitlistMsgTemplate,
ManagedContentVersion, MessagingEndUser,
MessagingSession, MLModel,MLModelFactor,
MLModelFactorComponent, NetworkMember,
NetworkMemberChunk,
OpportunityContactRole,OpportunityLineItem,
OpportunityScore, OpportunityTeamMember, OrgSnapshot,
PaymentTermItem,RequestsForAccessSIQ, ScoreIntelligence,
ScratchOrgInfo, SharingRecordCollection,
SharingRecordCollectionItem,SharingRecordCollectionMember,
StreamActivityAccess, Survey, SurveyMessagingChannel,
SurveyPage,SurveyQuestionChoice, SurveyVersion, Task,
TenantSecurityAlertRuleSelectedTenant,
TenantSecurityApiAnomaly,TenantSecurityConnectedApp,
TenantSecurityCredentialStuffing,
TenantSecurityHealthCheckBaselineTrend,TenantSecurityHealthCheckDetail,
TenantSecurityHealthCheckTrend, TenantSecurityLogin,
TenantSecurityMetricDetail,TenantSecurityMetricDetailLink,
TenantSecurityMobilePolicyTrend,
TenantSecurityMonitorMetric,TenantSecurityNotification,
TenantSecurityNotificationRule, TenantSecurityPackage,
TenantSecurityPolicy,TenantSecurityPolicyChangeLog,
TenantSecurityPolicyDeployment,
TenantSecurityPolicySelectedTenant,TenantSecurityReportAnomaly,
TenantSecuritySessionHijacking,
TenantSecurityTenantChangeLog,TenantSecurityTenantInfo,
TenantSecurityTrustedIpRangeTrend,
TenantSecurityUserActivity,
TenantSecurityUserPerm,TenantSecurityWebsite,
TopicAssignment, UserExternalCredential, VoiceCall
|
| ScreenFlow |
- Type
- picklist
- Properties
- Filter, Group, Nillable, Restricted picklist, Sort
- Description
- The screen flow associated with the orchestration work
item.
- Possible values are:
- healthcloud_pm_flows__AcceptSlots
- industries_automotive__AutoIV
- industries_mfg_service__MfgIv
- omnichannel_chat__QueuesChat
- omnichannel_chat__SkillsChat
- omnichannel_messaging__MsgRouting
- omnichannel_voice__VoiceRouting
- opencti__SCV_Basic_Routing_Flow
- runtime_appointmentbooking__Flow
- runtime_appointmentbooking__Guest_Flow
- runtime_appointmentbooking__In_Cancel
- runtime_appointmentbooking__In_Modify
- runtime_appointmentbooking__In_New
- runtime_appointmentbooking__Inv_Book
- runtime_appointmentbooking__Inv_Gen
- runtime_appointmentbooking__Out_Modify
- runtime_commerce_adj__Discount_Item
- runtime_commerce_exc__Exchange_Flow
- runtime_commerce_oms__Cancel_Item
- runtime_commerce_oms__Create_OS
- runtime_commerce_oms__Create_PE
- runtime_commerce_oms__Return_Item
- runtime_commerce_rma__Create_CO
- runtime_commerce_rma__Return_Item_RMA
- runtime_commerce_rs__Reship_FO
- runtime_industries_recurrence__Orch
- runtime_industries_recurrence__Schdlr
- sales_channel__BroadcastArchive
- sales_channel__DealWon
- sales_channel__DealsToWatch
- sales_channel__HighPriorityCaseNotif
- sales_channel__NotificationsSubflow
- sales_channel__OpptyChgNotif
- sales_channel__OpptyCloseDateNotif
- sales_channel__OpptyCreateMatchAct
- sales_channel__OpptyNextStepNotif
- sales_channel__OpptyStageNotChgNotif
- sales_channel__SelectFeaturedChannels
- sales_channel__SetupBroadcastChannel
- sales_channel__filter_users
- sales_channel__get_single_user
- sales_channel__invite_to_channel
- sales_channel__slack_sales_AccountRoom
- sales_channel__slack_sales_DealRoom
- setup_bot__IntroBotAddCaseComment
- setup_bot__IntroBotCreateCase
- setup_bot__IntroBotCreateLead
- setup_bot__IntroBotLookupCase
- setup_bot__IntroBotPreChatContext
- setup_order_bot__IntroBotLookupOrder
- setup_service_experience__Create_Case
- setup_service_experience__Reset_Pwd
- setup_service_experience__Verify_Cust
|
| ScreenFlowInputs |
- Type
- textarea
- Properties
- Nillable
- Description
- The input parameters required by the screen flow.
|
| Status |
- Type
- picklist
- Properties
- Filter, Group, Restricted picklist, Sort
- Description
- The status of the work item.
- Valid values are:
|
| StepInstanceId |
- Type
- reference
- Properties
- Filter, Group, Nillable, Sort
- Description
- The ID of the flow orchestration step associated with
the orchestration work item.
- This field is a relationship field.
- Relationship Name
- StepInstance
- Relationship Type
- Lookup
- Refers To
- FlowOrchestrationStepInstance
|
j