KnowledgeArticle

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Important

Unlike KnowledgeArticleVersion, the ID of a KnowledgeArticle record is identical irrespective of the article's version (status).

Knowledge__ka is derived from this object.

Supported Calls

describeSObjects(), query(), retrieve()

Special Access Rules

Knowledge must be enabled in your org. A user must have the View Articles permission enabled. Salesforce Knowledge users, unlike customer and partner users, must also be granted the Knowledge User feature license.

Fields

Field Name	Details
ArchivedById	Type reference Properties Filter, Group, Nillable, Sort Description The ID of the user who archived the article.
ArchivedDate	Type dateTime Properties Filter, Nillable, Sort Description The date when the article was archived.
ArticleNumber	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description The unique number automatically assigned to the article when it's created. You can't change the format or value for this field.
CaseAssociationCount	Type int Properties Filter, Group, Sort Description The number of cases attached to the article.
FirstPublishedDate	Type dateTime Properties Filter, Nillable, Sort Description The date when the article was first published.
IsGeneratedByLlm	Type boolean Properties Defaulted on create, Filter, Group, Sort Description True if the first version of an article was created with an LLM. This object is available in API version 59.0 and later.
LastPublishedDate	Type dateTime Properties Filter, Nillable, Sort Description The date when the article was last published.
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description The timestamp when the current user last accessed this record, a record related to this record, or a list view.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description The timestamp when the current user last viewed this record or list view. If this value is null, the user has not viewed this record or list view, though they might have accessed it (LastReferencedDate)
MasterLanguage	Type picklist Properties Filter, Group, Restricted picklist, Sort Description The article's original language. Only accessible if your knowledge base supports multiple languages.
MigratedToFromArticle	Type string Properties Filter, Group, Nillable, Sort Description The ID for the corresponding pre- or post-migration article. Contains values only in orgs that migrate from Knowledge in Salesforce Classic to Lightning Knowledge. This field is available in API version 45.0 and later.
TotalViewCount	Type int Properties Filter, Group, Nillable, Sort Description Total number of views for this article. This field is available in API version 39.0 and later.

Usage

Use this object to query or retrieve articles. KnowledgeArticle can be used in a SOQL clause, but doesn’t provide access to the fields from the article. Provides read-only access to an article and the ability to delete the primary article.

Usage for SOQL with KnowledgeArticle

To expose the migrated_to_from_id column on KnowledgeArticle and KnowledgeArticleVersion to the sObject API: expose MigratedToFromArticle in KnowledgeArticle.

For SOQL:

To filter by MigratedToFromArticle, remove any other filters.
When filtering by MigratedToFromArticle, use the '=' or 'IN' operator.
When filtering by MigratedToFromArticle, the value can't be null or empty.

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Supported Calls

Special Access Rules

Fields

Usage

Usage for SOQL with KnowledgeArticle

Developer Centers

Salesforce Platform

Industries

Resources

Developer Tools

Build Skills

Extend Salesforce

Stay Up To Date

Community

Object Reference for the Salesforce Platform

No Results

KnowledgeArticle

Supported Calls

Special Access Rules

Fields

Usage

Usage for SOQL with KnowledgeArticle

See Also