Object Reference for the Salesforce Platform
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LinkedArticle
Supported Calls
create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()
Special Access Rules
Knowledge must be enabled in your org. Field Service must be enabled. Only users that have access to the Knowledge article and the parent record linked to it can access this object.
In Knowledge in Salesforce Classic, only Field Service objects such as Work Order, Work Type, and Work Order Line Item are supported for linked articles. In Lightning Knowledge, other social objects such as Chat, Messaging, Voice Call, and Social Post are supported for linked articles.
To call update() to attach or detach articles, enable the Read user permission on the Knowledge object and the Edit user permission on the object whose article you update. Available in API version 58.0 and later.
Fields
| Field Name | Details |
|---|---|
| CurrencyIsoCode |
|
| KnowledgeArticleId |
|
| KnowledgeArticleVersionId |
|
| LinkedEntityId |
|
| Name |
|
| RecordTypeId |
|
| Type |
|
Usage
Admins can customize linked articles’ page layouts, fields, validation rules, and more from the Linked Articles page in Setup.
Associated Objects
This object has the following associated objects. Unless noted, they are available in the same API version as this object.
- LinkedArticleChangeEvent (API version 62.0)
- Change events are available for the object.
- LinkedArticleFeed
- Feed tracking is available for the object.
- LinkedArticleHistory
- History is available for tracked fields of the object.