MilestoneType

Represents a milestone (required step in a customer support process). This object is available in API version 18.0 and later.

Supported Calls

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

Special Access Rules

As of Summer ’20 and later, only Salesforce admins, users with access to the Case, Entitlement, or Work Order objects, and users with the View Setup and Configuration permission can access this object.

Fields

Field Details
Description
Type
textarea
Properties
Create, Filter, Nillable, Update
Description
A description of the milestone.
Name
Type
string
Properties
Create, Filter, idLookup, Update
Description
The name of the milestone.
RecurrenceType
Type
picklist
Properties
Create,Update
Description
The type of recurrence for the milestone.

Usage

Use this object to query and manage the milestone type for CaseMilestone records.