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MilestoneType

Represents a milestone (required step in a customer support process). This object is available in API version 18.0 and later.

Supported Calls

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

Special Access Rules

As of Summer ’20 and later, only Salesforce admins, users with access to the Case, Entitlement, or Work Order objects, and users with the View Setup and Configuration permission can access this object.

Fields

Field	Details
Description	Type textarea Properties Create, Filter, Nillable, Update Description A description of the milestone.
Name	Type string Properties Create, Filter, idLookup, Update Description The name of the milestone.
RecurrenceType	Type picklist Properties Create,Update Description The type of recurrence for the milestone.

Usage

Use this object to query and manage the milestone type for CaseMilestone records.

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