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Participant

Represents a participant in a ConversationParticipant. An existing or new Participant is referenced each time a new ConversationParticipant is created. This object is available in API version 57.0 and later.

Supported Calls

describeSObjects(), query(), retrieve()

Fields

Field	Details
ParticipantAppType	Type string Properties Filter, Group, idLookup, Sort Description The type of app used by the participant, such as messaging, chatbot, live_message, agent.
ParticipantRole	Type string Properties Filter, Group, Nillable, Sort Description The role of this participant in the conversation, such as System, Agent, Chatbot, EndUser, Supervisor, or Router.
ParticipantSubject	Type string Properties Filter, Group, Nillable, Sort Description The subject of this participant in the conversation.

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