Participant

Represents a participant in a ConversationParticipant. An existing or new Participant is referenced each time a new ConversationParticipant is created. This object is available in API version 57.0 and later.

Supported Calls

describeSObjects(), query(), retrieve()

Fields

Field Details
ParticipantAppType
Type
string
Properties
Filter, Group, idLookup, Sort
Description
The type of app used by the participant, such as messaging, chatbot, live_message, agent.
ParticipantRole
Type
string
Properties
Filter, Group, Nillable, Sort
Description
The role of this participant in the conversation, such as System, Agent, Chatbot, EndUser, Supervisor, or Router.
ParticipantSubject
Type
string
Properties
Filter, Group, Nillable, Sort
Description
The subject of this participant in the conversation.