Object Reference for the Salesforce Platform
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PresenceDeclineReason
Where possible, we changed noninclusive terms to align with our company value of Equality. Because changing terms in our code can break current implementations, we maintained this object’s name.
Important
Supported Calls
create(), delete(), describeSObjects(), update(), query(), retrieve()
Special Access Rules
To access this object, Omni-Channel must be enabled.
As of Spring ’20 and later, only authenticated internal and external users can access this object.
Fields
Field | Details |
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DeveloperName |
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Language |
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MasterLabel |
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