ProblemIncident

Represents a junction object that relates a Problem to an Incident. This object is available in API version 53.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

Fields

Field Details
IssueId
Type
reference
Properties
Create, Filter, Group, Sort
Description
A polymorphic relationship field that represents a related Problem or Incident.
This field is a polymorphic relationship field.
Relationship Name
Issue
Relationship Type
Lookup
Refers To
Incident, Problem
Name
Type
string
Properties
Autonumber, Defaulted on create, Filter, idLookup, Sort
Description
The auto-generated ID of the incident that's related to the problem.
RelatedEntityType
Type
picklist
Properties
Filter, Group, Restricted picklist, Sort
Description
The object type of the related entity.
Possible values are:
  • Incident
  • Problem
RelatedIssueId
Type
reference
Properties
Create, Filter, Group, Sort
Description
A polymorphic relationship field that represents a related Problem or Incident.
This field is a polymorphic relationship field.
Relationship Name
RelatedIssue
Relationship Type
Lookup
Refers To
Incident, Problem
RelationshipType
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Shows how the Problem and Incident records relate to each other.
Possible values are:
  • Caused By
  • Similar
The default value is Caused By.

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

ProblemIncidentChangeEvent
Change events are available for the object.
ProblemIncidentFeed
Feed tracking is available for the object.
ProblemIncidentHistory
History is available for tracked fields of the object.