| Description |
- Type
- textarea
- Properties
- Create, Nillable, Update
- Description
- Description of the product service campaign.
|
| EndDate |
- Type
- date
- Properties
- Create, Filter, Group, Nillable, Sort, Update
- Description
- The date on which the product service campaign ends.
|
| LastReferencedDate |
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The date and time that the asset was last modified. The UI label is Last
Modified Date.
|
| LastViewedDate |
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The date and time that the asset was last viewed.
|
| OwnerId |
- Type
- reference
- Properties
- Create, Defaulted on create, Filter, Group, Sort, Update
- Description
- The product service campaign’s owner. By default, the product service
campaign owner is the user who created the product service campaign record.
The UI label is Product Service Campaign Owner.
|
| Priority |
- Type
- picklist
- Properties
- Create, Filter, Group, Nillable, Sort, Update
- Description
- The priority of the product service campaign.
- Possible values are:
|
| Product2Id |
- Type
- reference
- Properties
- Create, Filter, Group, Nillable, Sort, Update
- Description
- ID of the Product2 associated with this campaign. The UI label is
Product.
|
| ProductServiceCampaignName |
- Type
- string
- Properties
- Create, Filter, Group, idLookup, Sort, Update
- Description
- The name of the product service campaign.
|
| StartDate |
- Type
- date
- Properties
- Create, Filter, Group, Sort, Update
- Description
- The date on which the product service campaign starts.
|
| Status |
- Type
- picklist
- Properties
- Create, Defaulted on create, Filter, Group, Sort, Update
- Description
- The status of the product service campaign. The picklist includes the
following values, which can be customized:
-
New—Product service campaign
created, but there hasn’t yet been any activity.
-
In Progress—Product service
campaign has begun.
-
On Hold—Work is paused.
-
Completed—Work is
complete.
-
Cannot Complete—Work
couldn’t be completed.
-
Closed—All work and
associated activity is complete.
-
Canceled—Work is canceled,
typically before any work began.
|
| StatusCategory |
- Type
- picklist
- Properties
- Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort
- Description
- The category that each Status value falls into. The
StatusCategory field has eight default values: seven
values that are identical to the default Status values,
and None for statuses without a status
category.
If you create custom Status values, you
must indicate which category it belongs to. For example, if you create a
Waiting for Response value, add it the
On Hold category. To learn which processes
reference StatusCategory, see How are Status
Categories Used?
|
| Type |
- Type
- picklist
- Properties
- Create, Filter, Group, Sort, Update
- Description
- The type of the product service campaign. The picklist includes the
following values, which can be customized:
-
Modification—The asset requires an
on-site alteration.
-
Recall—The asset must be returned
to the manufacturer for modification or upgrade.
-
Service—The asset needs to be
serviced.
-
Upgrade—The asset needs
updating.
|
| WorkTypeId |
- Type
- reference
- Properties
- Create, Filter, Group, Nillable, Sort, Update
- Description
- The work type associated with the product service campaign. A customer uses
this field as a guide when setting work type for work orders for the product
service campaign. Duration, Duration
Type, and required skills.
|
j