AssetId |
- Type
- reference
- Properties
- Create, Filter, Group, Nillable, Sort, Update
- Description
- The asset associated with the product service campaign. Must be present if
Product2Id is not present.
|
LastReferencedDate |
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The date and time that the asset was last modified. Its UI label is Last
Modified Date.
|
LastViewedDate |
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The date and time that the asset was last viewed.
|
Product2Id |
- Type
- reference
- Properties
- Create, Filter, Group, Nillable, Sort, Update
- Description
- The ID of the Product2 associated with this campaign. The UI label is
Product. Must be present if AssetID is not present.
|
ProductServiceCampaignId |
- Type
- reference
- Properties
- Create, Filter, Group, Sort
- Description
- Required. The item’s parent product service campaign record.
|
ProductServiceCampaignItemNumber |
- Type
- string
- Properties
- Autonumber, Defaulted on create, Filter, idLookup, Sort
- Description
- The ID of the product service campaign item.
|
Status |
- Type
- picklist
- Properties
- Create, Defaulted on create, Filter, Group, Sort, Update
- Description
- The status of the product service campaign item. The picklist includes the
following values, which can be customized:
-
New—Product service campaign
item created, but there hasn’t yet been any activity.
-
In Progress—Product service
campaign item has begun.
-
On Hold—Product service
campaign item is paused.
-
Completed—Product service
campaign item is complete.
-
Cannot Complete—Product
service campaign item couldn’t be completed.
-
Closed—All product service
campaign item and associated activity is complete.
-
Canceled—Product service
campaign item is canceled, typically before any work began.
|
StatusCategory |
- Type
- picklist
- Properties
- Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort
- Description
- The category that each Status value falls into. The
StatusCategory field has eight default values: seven
values that are identical to the default Status values,
and None for statuses without a status
category.
If you create custom Status values, you
must indicate which category it belongs to. For example, if you create a
Waiting for Response value, add it to the
On Hold category. To learn which processes
reference StatusCategory, see How are Status
Categories Used?
|