| Description |
- Type
- textarea
- Properties
- Create, Nillable, Update
- Description
- The description of the resource.
|
| IsActive |
- Type
- boolean
- Properties
- Create, Defaulted on create, Filter, Group, Sort,
Update
- Description
- When selected, this option means that the resource can be assigned to work orders. For
service tracking purposes, resources can’t be deleted,
so deactivating a resource is the best way to send them
into retirement.
Deactivating a user doesn’t
deactivate the related service resource. You can’t
create a service resource that is linked to an
inactive user.
|
| IsCapacityBased |
- Type
- boolean
- Properties
- Create, Defaulted on create, Filter, Group, Sort,
Update
- Description
- Capacity-based resources are limited to a certain number
of hours or appointments in a specified time
period.
The Capacities related list
shows a resource’s capacity.
|
| IsOptimizationCapable |
- Type
- boolean
- Properties
- Create, Defaulted on create, Filter, Group, Sort,
Update
- Description
- This field is reserved for Field Service and the managed package. Create a custom
field instead of using this field to include a service
resource in optimization.
|
| LastKnownLatitude |
- Type
- double
- Properties
- Create, Filter, Nillable, Sort, Update
- Description
- The latitude of the last known location.
|
| LastKnownLongitude |
- Type
- double
- Properties
- Create, Filter, Nillable, Sort, Update
- Description
- The longitude of the last known location.
|
| LastKnownLocation |
- Type
- location
- Properties
- Nillable
- Description
- The service resource’s last known location. You can configure this field to display
data collected from a custom mobile app. This field
isn’t visible in the user interface, but you can expose
it on service resource page layouts or set up field
tracking to be able to view a resource’s location
history.
|
| LastKnownLocationDate |
- Type
- dateTime
- Properties
- Filter, Nillable, Sort, Update
- Description
- The date and time of the last known location.
|
| LastReferencedDate |
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The date when the service resource was last modified.
Its label in the user interface is Last
Modified Date.
|
| LastViewedDate |
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The date when the service resource was last viewed.
|
| LocationId |
- Type
- reference
- Properties
- Create, Filter, Group, Sort, Nillable, Update
- Description
- The location associated with the service resource. For
example, a service vehicle driven by the service
resource.
- LocationId is a relationship field.
- Relationship Name
- Location
- Relationship Type
- Lookup
- Refers To
- Location
|
| Name |
- Type
- string
- Properties
- Create, Filter, Group, idLookup, Sort, Update
- Description
- The resource’s name, for example the name or title of the associated user or service
crew.
|
| OwnerId |
- Type
- reference
- Properties
- Create, Defaulted on create, Filter, Group, Sort,
Update
- Description
- The owner of the service resource.
- OwnerId is a polymorphic relationship field.
- Relationship Name
- Owner
- Relationship Type
- Lookup
- Refers To
- Group, User
|
| RelatedRecordId |
- Type
- reference
- Properties
- Create, Filter, Group, Sort, Nillable, Update
- Description
- The associated user. Its label in the UI is
User. If the service resource
represents a service crew rather than a user, leave the
User field blank and select the
related crew in the ServiceCrewId
field.
- RelatedRecordId is a relationship field.
- Relationship Name
- RelatedRecord
- Relationship Type
- Lookup
- Refers To
- User
|
| ResourceType |
- Type
- picklist
- Properties
- Create, Defaulted on create, Filter, Group, Nillable,
Restricted picklist, Sort, Update
- Description
- Indicates whether the resource is a Technician (T), Dispatcher (D), Crew (C), Asset
(S), Agent (A), or Planner (P). The default value is
Technician (T). Resources who are dispatchers can’t be
capacity-based or included in scheduling optimization.
Only users with the Field Service Dispatcher
permission-set license can be dispatchers. You can’t add
additional resource types.
To create a dependent
lookup filter with ServiceResource.ResourceType, use
only the first letter of the picklist value, for
example T for Technician.
|
| ServiceCrewId |
- Type
- reference
- Properties
- Create, Filter, Group, Sort, Nillable, Update
- Description
- The associated service crew. If the service resource
represents a crew, select the crew.
This field is
hidden for all users by default. To use it, update
its field-level security settings in Setup and add
it to your service resource page
layouts.
|
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